Sales Account Executive

MSE DOTNET SDN BHD; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

EPF/SOCSO/EIS

Performance Incentives

Training & Development

Project-based Commission

Job summary

MSE DOTNET SDN BHD is seeking a driven Sales Account Executive to join our team in Kuala Lumpur. You will handle client accounts, drive new business, and coordinate light projects to ensure successful delivery and satisfaction.

Ideal candidates have at least 1 year in sales, strong communication and relationship skills, and are willing to travel as needed. This role offers growth opportunities with performance incentives and a supportive environment.

Qualifications

• Degree in Business, Marketing, IT or equivalent.
• Minimum 1 year of experience in sales roles.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-first attitude.
• Analytical, detail-oriented, willing to learn and a team player.
• Able to travel as required.

Responsibilities

• Identify and target potential customers through networking, referrals, cold calling and market research, with a focus on acquiring new logos and driving business growth.
• Develop in-depth knowledge of the company's products and services to effectively communicate their features and benefits.
• Propose solutions to meet client needs and challenges.
• Establish and maintain strong, long-term relationships with clients and ensure continuous engagement and excellent customer experience to drive repeat business and referrals.
• Act as the key liaison between clients and internal teams and other departments to ensure alignment and execution.
• Provide regular sales updates, forecasts, and feedback to the sales team and management during sales meetings.
• Support coordination of ongoing projects related to client accounts and follow up on deliverables, documentation, and timelines to ensure smooth customer satisfaction.
• Address client inquiries, concerns, and feedback promptly.
• Maintain and update customer databases and assist in preparing reports and handling ad-hoc administrative tasks as assigned.

Skills

Sales

Account management

Communication

Team player

Travel

Education

Degree in Business/Marketing/IT

Job description

We are seeking a driven and detail-oriented Sales Account Executive to join our dynamic team. This role combines sales, account management, and light project coordination to ensure seamless delivery of solutions to our clients, with a strong focus on supporting new customer acquisition and maintaining high service standards for ongoing projects.

Key responsibilities

Identify and target potential customers through networking, referrals, cold calling and market research, with a focus on acquiring new logos and driving business growth

Develop in-depth knowledge of the company's products and services to effectively communicate their features and benefits

Propose solutions to meet client needs and challenges

Establish and maintain strong, long-term relationships with clients and ensure continuous engagement and excellent customer experience to drive repeat business and referrals

Act as the key liaison between clients and internal teams and other departments to ensure alignment and execution

Provide regular sales updates, forecasts, and feedback to the sales team and management during sales meetings

Support coordination of ongoing projects related to client accounts and follow up on deliverables, documentation, and timelines to ensure smooth customer satisfaction

Address client inquiries, concerns, and feedback promptly

Maintain and update customer databases and assist in preparing reports and handling ad-hoc administrative tasks as assigned

About you

Degree in Business, Marketing, IT, or equivalent

Minimum 1 year of experience in sales roles

Excellent verbal and written communication skills

Strong interpersonal skills with a customer-first attitude

Analytical, detail-oriented, willing to learn and a team player

Able to travel as required

• Medical Benefits
• EPF/SOCSO/EIS
• Performance Incentives
• Training & Development
• Project-based commission based on successful projects secured, subject to company terms and conditions