Rolex Sales Executive

Valiram; Kuala Lumpur; On-site; MYR 42,000 - 72,000; Full time

Benefits offered by this job

Staff discounts

Job summary

Valiram at KLCC in Kuala Lumpur seeks a luxury retail professional to embody our brands and deliver exceptional client experiences. You will build long-term relationships and contribute to the store’s success through superior service and product knowledge.

Candidates with luxury retail background (timepieces) and strong storytelling skills, who are confident in English and open to additional languages, are invited to apply. Weekend and festive hours are part of the schedule.

Qualifications

• Experience in a luxury retail (timepieces) environment is preferred.
• Strong customer service and storytelling abilities.
• Proficiency in English; additional languages (e.g. Mandarin) an advantage.

Responsibilities

• Sales & Performance: Consistently achieve individual sales targets while executing management-led strategies to drive overall store results.
• Customer Experience: Deliver a personalized, attentive luxury service that creates a memorable “WOW” experience for every client.
• Product & Brand Expertise: Maintain up-to-date knowledge of products, brand heritage, trends, and effective selling techniques.
• Visual & Store Excellence: Ensure impeccable store presentation by upholding brand standards and supporting refined visual merchandising.

Skills

Customer service

Storytelling

Communication

English proficiency

Job description

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 600 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at www.valiram.com

• Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown, Grown Alchemist)
• Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Charles & Keith, Pedro, etc.)
• Accessories (Swarovski, Mont Blanc)
• Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)

Location: KLCC

SUMMARY OF THE ROLE

Be the face of our brands—creating exceptional client experiences, building long‑term customer relationships, and contributing to the store’s overall success.

Key Responsibilities:

• Sales & Performance: Consistently achieve individual sales targets while executing management‑led strategies to drive overall store results.
• Customer Experience: Deliver a personalized, attentive luxury service that creates a memorable “WOW” experience for every client.
• Product & Brand Expertise: Maintain up‑to‑date knowledge of products, brand heritage, trends, and effective selling techniques.
• Visual & Store Excellence: Ensure impeccable store presentation by upholding brand standards and supporting refined visual merchandising.

Key Requirements:

• Experience in a luxury retail (timepieces) environment is preferred, with a good sales track record.
• Strong customer service and storytelling abilities, with proficiency in English and additional languages (e.g. Mandarin) as an advantage.
• Genuine appreciation for craftsmanship and fashion heritage, presenting a well‑groomed, confident, and professional luxury brand image.
• Willingness to work retail hours, including weekends and festive seasons.

Why work with us:

• Career growth & training opportunities with real progression pathways.
• Competitive incentives, recognition & staff discounts across our brands.
• Supportive, fast‑paced team culture with strong on-the-ground coaching.