Risk Operations Training Architect

Monee; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Monee is seeking an experienced Risk Operations Trainer (Associate) in Kuala Lumpur to design, deliver, and continually update training programs for backend onboarding (KYC, KYB, KYD, Name Screening) and Risk & Compliance operations. The role collaborates with QA, Risk/Compliance, and Operations teams to convert metrics into targeted coaching and enablement initiatives.

Ideal candidates have 1–3 years in operations training or risk/fraud, with proactive coaching skills, strong communication, and

Qualifications

• Experience designing and delivering training for backend risk operations (KYC/KYB/KYD, Name Screening, AML, fraud workflows).
• Ability to translate QA metrics into coaching and enablement initiatives.
• Strong communication, proactive coaching, and collaboration across Risk & Compliance, QA, and Product/Tech.

Responsibilities

• Design and facilitate training programs for backend risk operations, including document verification and case handling.
• Provide targeted coaching, refresher sessions, and feedback loops to reduce errors.
• Identify process bottlenecks and propose training-based improvements across teams.

Skills

Training design

Coaching

KYC/KYB/KYD

AML

Fraud investigation

Name Screening

Regulatory knowledge

Communication

Adaptability

Cross-functional collaboration

Proactive mindset

Job description

Monee is seeking an experienced Risk Operations Trainer (Associate) in Kuala Lumpur to design, deliver, and continually update training programs for backend onboarding (KYC, KYB, KYD, Name Screening) and Risk & Compliance operations. The role collaborates with QA, Risk/Compliance, and Operations teams to convert metrics into targeted coaching and enablement initiatives.

Ideal candidates have 1–3 years in operations training or risk/fraud, with proactive coaching skills, strong communication, and