Risk Operations Executive

ELK Technical Support Jobs; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jora Malaysia is seeking a diligent risk monitoring professional to oversee daily risk monitoring, P&L tracking, and risk controls across multiple product lines in a fast-paced environment. You will monitor account activity, maintain risk watchlists, and support risk reviews for campaigns and promotions.

The role requires collaboration with customer service, product and technical teams, plus strong Excel data processing skills.

Qualifications

• Bachelor’s degree or above; majors in Finance, Economics, Mathematics, Statistics or related fields are preferred.
• New graduates or candidates with less than 1 year of working experience are welcome.
• Basic interest or understanding of the financial industry (Forex/CFD).
• Meticulous, responsible and capable of handling repetitive work.
• Possess basic data processing skills with proficiency in Excel.
• Be available for shift work and flexible working arrangements.

Responsibilities

• Daily risk monitoring & reporting.
• P/L monitoring & risk management.
• Deposit & withdrawal review & monitoring.
• System & report management.
• Communication & coordination with customer service, product and technical teams.

Skills

Risk monitoring

P/L monitoring

Data analysis

Excel proficiency

Shift work

Cross-functional collaboration

Education

Bachelor's degree

Tools

Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Key Responsibilities

1. Daily Risk Monitoring & Reporting

• Prepare regular risk monitoring reports as required.
• Track account performance, user behaviours and irregular activities.
• Monitor high-frequency transactions and abnormal patterns.

2. P&L Monitoring

• Conduct real-time profit and loss monitoring for various products.
• Keep track of risk fluctuations across different time periods.
• Assist in identifying abnormal volatility and potential risks.
• Adjust account leverage based on risk levels.
• Maintain risk watchlists, including blacklists and observation lists.
• Support the handling of non-compliant accounts and compile summaries of risk incidents.

4. Deposit & Withdrawal Review & Monitoring

• Review customer withdrawal applications following a multi-level approval process.
• Monitor fund transfers, including third-party transfers.
• Address unusual withdrawal requests and implement corresponding risk control measures such as processing delays.

5. System & Report Management

• Perform daily operations via internal systems.
• Export and organize withdrawal and risk-related reports.
• Ensure data accuracy and full operational compliance.
• Conduct risk reviews for marketing initiatives including promotions and reward schemes.
• Help detect arbitrage activities and abuse of campaign benefits.

7. Communication & Coordination

• Exchange risk-related information via emails and internal tools.
• Collaborate with customer service, product and technical teams to resolve issues.

Job Requirements

• Bachelor’s degree or above; majors in Finance, Economics, Mathematics, Statistics or related fields are preferred.
• New graduates or candidates with less than 1 year of working experience are welcome.
• Basic interest or understanding of the financial industry (Forex/CFD).
• Meticulous, responsible and capable of handling repetitive work.
• Possess basic data processing skills with proficiency in Excel.
• Be available for shift work and flexible working arrangements.

Role Highlights

• Well-defined workflows for quick onboarding.
• Systematic training on the full risk control system.
• Clear career paths towards Product Risk or Data Analysis.