Manager, Risk Operations & Control

Aeon Credit Service; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Aeon Credit Service Malaysia seeks an experienced Operational Risk Manager to lead risk governance, BCM, internal control and project management across the bank's risk program.

You will develop, implement and update risk policies, frameworks and guidelines, monitor effectiveness, and provide guidance to business units while reporting to senior management and the board.

Qualifications

• Bachelor's Degree in Business Administration or related field.
• Minimum 8 years of working experience in Operational Risk Management including BCM, internal control and project management.
• Professional Qualification/Certification in Enterprise Risk Management or equivalent is an added advantage.
• In-depth knowledge of regulatory requirements regarding risk governance and risk management processes.

Responsibilities

• Develop, implement and update risk management policies, procedures and guidelines as required.
• Ensure the implementation of risk frameworks and monitor their effectiveness.
• Develop and implement strategies to mitigate and/or manage identified risks.
• Investigate operational risk incidents, quantify potential impacts, and propose corrective measures.
• Manage, analyse and report operational risk incidents and monitor the implementation of mitigation actions until closure.
• Manage incident escalation and reporting to Management, the Board, AFS Japan and regulator as necessary.
• Review proposals to Management on products, services and system procurement.
• Pro-actively identify and assess strategic risks, for mitigation and monitoring by the respective Business Units.
• Provide advisory and guidance to Business Units on self-identification of risk, assessment and control measures.
• Regularly report on risk management activities, outcomes and status to Senior Management and relevant stakeholders.
• Provide guidance, training and awareness to staff on incident management and reporting requirements.
• Maintain clear and effective communication with stakeholders, particularly with Business Units.

Skills

Operational risk management

BCM

Internal control

Project management

Regulatory requirements

Risk governance

Stakeholder management

Communication

Education

Bachelor's Degree in Business Administration

Professional Qualification/Certification in Enterprise Risk Management

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Develop, implement and update the relevant risk management policies, procedures and guidelines as required.

Ensure the implementation of risk frameworks and monitor their effectiveness.

Develop and implement strategies to mitigate and/or manage identified risks.

Investigate operational risk incidents, quantify potential impacts, and propose corrective measures.

Manage, analyse and report operational risk incidents and monitor the implementation of mitigation actions until closure.

Manage incident escalation and reporting to Management, the Board, AFS Japan and regulator (BNM) as necessary.

Review proposals to Management on products, services and system procurement.

Pro-actively identify and assess strategic risks, for mitigation and monitoring by the respective Business Units.

Provide advisory and guidance to Business Units on self-identification of risk, assessment and control measures.

Regularly report on risk management activities, outcomes and status to Senior Management and relevant stakeholders.

Provide guidance, training and awareness to staff on incident management and reporting requirements.

Maintain clear and effective communication with stakeholders, particularly with Business Units.

Bachelor`s Degree in Business Administration or related field.

In-depth knowledge on regulatory requirements with regard to risk governance and overall Risk Management process.

Minimum 8 years of working experience in Operational Risk Management which may include relevant experience in BCM, internal control and project management.

Professional Qualification/Certification in Enterprise Risk Management or equivalent, or member of relevant professional body is an added advantage.