Risk and Compliance Role

TDCX Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Vision

Incentive

Bonus and Commission Plan

Life-long Le

Job summary

TDCX Malaysia is seeking a Risk and Compliance professional to ensure project alignment with R&C assessments and client data protection policies. You will coordinate with multiple teams to meet compliance requirements and uphold security standards for the project.

The role also covers audits, RIRO and access requests, and acts as the PMO and BCM POC. A strong background in compliance or risk with ISO/privacy knowledge is essential.

Qualifications

• 2 years in compliance, risk, audit or related role.
• Familiar with Total Quality Management, ISO or relevant privacy/data-protection requirements.
• Education: Bachelor's degree holder in Risk management, Compliance or a related field.

Responsibilities

• Ensure project complies with Risk and Compliance (R&C) Assessments.
• Liaise with groups to complete requirements for R&C compliance.
• Ensure project complies with Client Data Protection Policies; act as POC with Client Data Protection Group.
• Implement and enforce all Security Policies (Service Provider and Client-driven).
• Perform and report Internal Security Audits.
• Responsible for RIRO and Access requests.
• Serve as the PMO of the project for Property Management.
• Act as the Business Continuity Management POC for the Project.
• Perform Ad Hoc tasks related to security and asset requests.

Skills

Compliance

Risk management

Auditing

Education

Bachelor's degree in Risk management or related field

Job description

TDCX MY Job Description - Risk and Compliance Role

• Responsible for ensuring the project is compliant with the Risk and Compliance (R&C) Assessments.
• Also liaise with different groups of the organization to complete requirements for R&C Compliance.
• Responsible for ensuring that the project is compliant with Client Data Protection Policies. Serves as the POC of the project in communicating with the Client Data Protection Group.
• Implements and enforces all Security Policies (Service Provider and Client-driven).
• Perform and Reports Internal Security Audits.
• Responsible in RIRO and Access requests.
• Serves as the Property Management Officer (PMO) of the project.
• Serves as the Business Continuity Management POC for the Project.
• Performs Ad Hoc tasks as deemed necessary that are related to security and asset requests.

Qualification & Skills Required:

• 2 years in compliance, risk, audit or related role.
• Familiar with Total Quality Management, ISO or relevant privacy/data-protection requirements.
• Education: Bachelor's degree holder in Risk management, Compliance or a related field.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Perks and benefits Medical Miscellaneous allowance Dental Vision Incentive, Bonus and Commission Plan, Life-long Le