Retail Shop Assistant - Full-Time, Training & Career Growth

KK Group of Companies (Retail); Kuala Lumpur; On-site; MYR 22,000 - 31,000; Full time

Job summary

KK Group of Companies (Retail) invites applications for a Shop Assistant at KK SUPER MART Sri Hartamas in Kuala Lumpur. You will greet customers, process sales, help locate products, and keep shelves neat and stocked.

This full-time role requires a friendly attitude, good communication, reliability, and flexibility to work weekends and public holidays. Training and career progression are provided in a supportive team environment.

Qualifications

• Excellent customer service and a genuine passion for helping others.
• Basic numeracy and cash handling skills.
• Strong verbal and interpersonal communication.
• Willingness to learn and adapt to new systems.
• Reliable, punctual, and able to work weekends/public holidays.

Responsibilities

• Greeting customers warmly and providing friendly, efficient service.
• Processing sales transactions accurately using point-of-sale systems.
• Assisting customers in locating products and answering questions about merchandise.
• Restocking shelves and displays while maintaining neat, organized store appearance.
• Monitoring stock levels and reporting low inventory to management.
• Maintaining cleanliness and tidiness throughout the store, including fitting rooms and sales floors.
• Handling customer inquiries, complaints and returns with professionalism and empathy.
• Following company policies, procedures and health and safety regulations.
• Supporting promotional activities and merchandising initiatives as directed.
• Collaborating with team members to achieve store targets and objectives.

Skills

Customer service

Communication

Teamwork

Numeracy

POS systems

Attention to detail

Tools

POS systems

Job description

KK Group of Companies (Retail) invites applications for a Shop Assistant at KK SUPER MART Sri Hartamas in Kuala Lumpur. You will greet customers, process sales, help locate products, and keep shelves neat and stocked.

This full-time role requires a friendly attitude, good communication, reliability, and flexibility to work weekends and public holidays. Training and career progression are provided in a supportive team environment.