Retail Sales Associate

TGP LIVING COLLECTION SDN. BHD.; Penang; On-site; MYR 21,000 - 32,000; Full time

Job summary

TGP LIVING COLLECTION SDN. BHD. is seeking a motivated Retail Sales Associate in Kuala Lumpur to deliver an exceptional shopping experience and support the store's sales goals.

You will be responsible for engaging customers, sharing product details, processing transactions, and maintaining an inviting store environment while working collaboratively with the team to meet targets.

Qualifications

• Experience in a retail or customer service role, preferably in home furnishings or lifestyle.
• Strong communication and interpersonal skills for engaging customers.
• Excellent product knowledge and a passion for outstanding service.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Maintain thorough knowledge of products and provide detailed information.
• Handle inquiries, transactions and address concerns or complaints.
• Keep the store well-stocked, organized and visually appealing.
• Collaborate with the team to hit sales targets and deliver great service.
• Adhere to company policies and contribute feedback for improvements.

Skills

Customer service

Communication

Product knowledge

Teamwork

Weekend availability

Job description

We are looking for a passionate and customer-focused Retail Sales Associate to join our team at TGP LIVING COLLECTION SDN. BHD. in Kuala Lumpur. As a Retail Sales Associate, you will be responsible for providing an exceptional shopping experience to our customers and contributing to the overall success of our store.

Key responsibilities

• Greeting and assisting customers in a friendly and professional manner
• Maintaining a thorough knowledge of our product range and being able to provide customers with detailed information
• Handling customer inquiries, transactions and addressing any concerns or complaints
• Ensuring the store is well-stocked, organised and visually appealing to customers
• Collaborating with the team to achieve sales targets and provide outstanding customer service
• Adhering to company policies, procedures and providing feedback for improvements

About you

• Previous experience in a retail or customer service role, preferably in the home furnishings or lifestyle industry
• Strong communication and interpersonal skills with the ability to engage with customers
• Excellent product knowledge and a passion for providing outstanding customer service
• Ability to work well in a team and adapt to a fast-paced retail environment
• Flexible and available to work weekends and public holidays as required

About us

TGP LIVING COLLECTION SDN. BHD. is a leading home furnishings retailer in Malaysia, offering a wide range of stylish and quality products for the modern home. We are committed to providing an exceptional shopping experience and empowering our customers to create their dream living spaces.

We are expanding our business to Southeast Asia! We are a large lifestyle and toys accessories chain, comprising of about 20 outlets in Singapore. Hence, we are hiring more talents to join our team. Please come and join us if you are interested in lifestyle products as we are opening our first retail store in Malaysia!

We are expanding our business to Southeast Asia! We are a large lifestyle and toys accessories chain, comprising of about 20 outlets in Singapore. Hence, we are hiring more talents to join our team. Please come and join us if you are interested in lifestyle products as we are opening our first retail store in Malaysia!

What can I earn as a Retail Sales Associate