Retail Sales Trainer (Johor)

Agensi Pekerjaan Talent Recruit Sdn. Bhd.; Johor; On-site; MYR 36,000 - 60,000; Full time

Job summary

Agensi Pekerjaan Talent Recruit Sdn. Bhd. is hiring a Retail Sales Trainer to oversee sales productivity, frontline capability and operational excellence across selected partner retail outlets for a leading multinational telecommunications brand.

The role acts as a coach and strategic partner to store staff, guiding them to boost device-and-plan bundling sales, maintain visual merchandising, and hit monthly activation targets. Strong coaching and customer-facing skills are essential.

Qualifications

• 1–2 years of retail or sales experience (telco industry is an added advantage).
• Able to communicate fluently and perform sales independently.
• Familiar with the retail environment and customer handling.
• Possesses a basic track record of achieving targets.

Responsibilities

• Drive sales targets, promotions and product bundles while monitoring store performance.
• Conduct regular store visits and coach staff on sales and customer service.
• Train staff on products, SOPs and systems, including refresher training.
• Ensure stores follow pricing, promotions and SOPs, and resolve operational issues.
• Maintain good relationships with store managers and staff.
• Complete store reports, track training attendance and monitor store performance.

Skills

Sales experience

Coaching / Training

Communication

Job description

We are seeking a high-energy, results-driven Retail Sales Trainer to oversee sales productivity, frontliner capability, and operational excellence across an assigned cluster of partner retail outlets for a leading multinational telecommunications brand.

In this role, you will act as a coach and strategic partner to retail store staff, guiding them to boost device-and-plan bundling sales, maintain visual merchandising standards, and achieve monthly activation targets.

Job Responsibilities

• Drive sales targets, promotions and product bundles while monitoring store performance.
• Conduct regular store visits and coach staff on sales and customer service.
• Train staff on products, SOPs and systems, including refresher training.
• Ensure stores follow pricing, promotions and SOPs, and resolve operational issues.
• Maintain good relationships with store managers and staff.
• Complete store reports, track training attendance and monitor store performance.

Job Requirement

• 1–2 years of retail or sales experience (telco industry is an added advantage)
• Able to communicate fluently and perform sales independently
• Familiar with the retail environment and customer handling
• Possesses a basic track record of achieving targets