Retail Sales (Part Time)

Aonic; Subang Jaya; On-site; MYR 21,000 - 34,000; Part time

Job summary

LiberNovo is opening its first Southeast Asia flagship at Mid Valley Megamall. We are hiring a Retail Sales Assistant (Part Time) to welcome customers, guide demos, and host livestreams, helping build a memorable retail experience in the mall.

This role focuses on customer service, product knowledge, and driving sales, with duties from POS transactions to handling promotions and follow-ups, in a dynamic store environment in Kuala Lumpur.

Qualifications

• Experience in customer-facing roles in retail preferred.
• Ability to guide product demos and explain features clearly.
• Comfort with livestreams and promotions.

Responsibilities

• Welcome customers and guide them through the demo experience zones.
• Run engaging product demos and highlight differences rather than just specs.
• Process transactions on POS accurately and handle delivery orders if needed.
• Capture customer contacts for follow-up and promotions.
• Support store operations including opening/closing and stock display.

Skills

Customer service

Retail sales

Event support

Tools

POS system

Job description

Join the founding team of the first LiberNovo store in Southeast Asia.

LiberNovo - the world's first dynamic ergonomic chair opens its flagship store at Mid Valley Megamall. We're looking for Retail Sales Associates to be the face of the brand: welcoming customers, running guided demos, hosting livestreams, and helping build a retail experience unlike anything else in the mall.

Location: Mid Valley Megamall, Kuala Lumpur

About the Role

We are seeking Retail Sales Assistant (Part Time) to support sales operations for lifestyle consumer products at our retail store. This role is suitable for individuals who enjoy interacting with customers and providing quality service.

You will represent our smart home and lifestyle brand - Libernovo, guiding customers through product features and ensuring a positive shopping experience.

Libernovo: https://libernovo.com

Key Responsibilities

• Welcome customers warmly and guide them through the demo experience zones
• Run engaging, consultative product demos - helping customers feel the difference rather than reciting specs
• Handle common questions and objections confidently, including online marketplace price comparisons
• Achieve store sales targets through proactive engagement and honest product recommendations
• Promote ongoing campaigns, bundles, opening promotions and the launch lucky draw
• Process transactions accurately on POS and arrange warehouse-to-home delivery orders for customers
• Capture customer contacts and WhatsApp opt-ins for follow-up, events and promotions

About You

• Store operations and events
• Keep demo units clean, charged, fully functional and demo-ready at all times
• Assist daily operations: opening/closing, merchandise restocking, displays, cleanliness and SOPs
• Support in-store events - grand opening activities, posture check days, workshops and product launch activations
• Assist customers with aftersales guidance through our WhatsApp service channel
• Post a daily closing summary covering sales, foot traffic and notable customer feedback
• Report stock, sales or operational issues to the Store Lead promptly