Retail Sales Associate (Ekocheras Mall)

Pali Pali Trading Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 50,000; Full time

Job summary

Pali Pali Trading Sdn Bhd is seeking an experienced Retail Sales & Admin to drive retail sales through product consultation and manage backend office, e‑commerce ops, and daily admin workflows.

The role requires 1–2 years in a combined Retail Sales and Admin or E‑commerce Ops, with proficiency in Excel/Sheets and POS software, plus strong English and Bahasa Malaysia communication. Mandarin or Tamil is an advantage.

Qualifications

• 1–2 years of experience in a combined Retail Sales and Admin or E‑commerce Ops role.
• Proficiency in Google Workspace/MS Office (Excel/Sheets) and experience with retail POS software.
• Strong English and Bahasa Malaysia communication skills; Mandarin/Tamil a plus.

Responsibilities

• Engage walk‑in retail customers and recommend appropriate products.
• Drive retail conversions by explaining features, warranties and bundles.
• Handle daily cash flow and POS transactions; complete opening/closing settlements.

Skills

Customer service

Product consultation

Inventory tracking

Excel/Sheets

POS software

Google Workspace/MS Office

Education

Diploma in Business Administration/Marketing

Tools

POS system

Google Workspace

MS Office

Job description

We are seeking an experienced and highly organized Retail Sales & Admin. This role is ideal for an individual with a proven track record in retail sales who also possesses administrative capabilities. You will be responsible for driving retail sales through excellent product consultation while ensuring our backend office, e-commerce operations, and day-to-day administrative workflows run seamlessly.

Key responsibilities

Engage walk-in retail customers, understand their project needs, and pitch/recommend appropriate 3D printers, filaments, or spare parts.

Drive retail conversions by effectively explaining product features, warranties, and bundles.

Manage daily cash flow, process transactions accurately using the Point of Sale (POS) system, and perform daily retail opening and closing settlements.

Maintain organized digital and physical filing systems for invoices, delivery orders, and receipts.

Track retail and warehouse inventory levels; perform regular stock counts and flag low-stock items (machines, filaments, parts) to the management team.

Ensure the retail, product display shelves, and administrative workspace are immaculate and highly organized.

Handle online customer inquiries, pre-sales questions, and chat support across WhatsApp and social channels.

About you

Minimum 1 to 2 years of professional experience in a combined Retail Sales and Administrative or E-commerce Ops role.

SPM, STPM, or Diploma in Business Administration, Marketing, or a related discipline.

Highly organized with solid proficiency in Google Workspace/MS Office (especially Excel/Sheets for inventory tracking) and experience handling retail POS software.

Strong verbal and written communication skills in English and Bahasa Malaysia.

Ability to converse in Mandarin and Tamil is a significant advantage when serving our diverse customer and supplier base.

A sharp learning curve and a genuine interest in tech, gadgets, or DIY hardware are essential.

What can I earn as a Retail Sales Associate