Retail Sales Assistant — Tech-Driven Logistics

Ninja Van; Kuala Lumpur; On-site; MYR 24,552 - 40,176; Full time

Job summary

Ninja Van is seeking a staff member in Kuala Lumpur to ensure customer satisfaction and support diverse daily tasks. The role requires teamwork, adherence to company practices, and effective communication with the Area Supervisor to deliver quality service.

You will assist in sales leads, operate Ninja software with training, and help manage store social media and engagement. English and Bahasa Malaysia fluency is required; Mandarin is a plus, and own transport is needed.

Qualifications

• Minimum qualifications: SPM with relevant industry experience.
• Fluent in English and Bahasa Malaysia; Mandarin is an added advantage.
• Proven success as a team member with goal-oriented focus.
• Strong communication and problem-solving abilities.
• Must have own transportation.

Responsibilities

• Accountable for customer satisfaction and assisting customers with requirements.
• Follow best practices as determined by Ninja Management.
• Be a team player and collaborate with peers.
• Communicate feedback and improvements to Area Supervisor.
• Work with other teams to achieve best outcomes for company and clients.
• Use Ninja software to perform operations (training provided).
• Help gather sales leads and close prospects.
• Assist Area Supervisor with managing store social media and Google accounts.

Skills

Teamwork

Communication

Problem solving

Self-motivation

Transportation

English language

Bahasa Malaysia

Mandarin (advantage)

Education

SPM

Job description

Ninja Van is seeking a staff member in Kuala Lumpur to ensure customer satisfaction and support diverse daily tasks. The role requires teamwork, adherence to company practices, and effective communication with the Area Supervisor to deliver quality service.

You will assist in sales leads, operate Ninja software with training, and help manage store social media and engagement. English and Bahasa Malaysia fluency is required; Mandarin is a plus, and own transport is needed.