Retail Pharmacist (Rawang)

Sunway Multicare Pharmacy; Rawang; On-site; MYR 78,000 - 112,000; Full time

Job summary

Sunway Multicare Pharmacy in Malaysia is seeking a Pharmacy Leader to oversee daily operations, drive customer service excellence and sales performance. You will manage dispensing, health screening, counselling, and staff development while ensuring adherence to regulations.

The role requires a pharmacy degree with board registration, fluency in English and Malay (Mandarin is a plus), and willingness to relocate for shift duties. Fresh graduates may apply for provisional registration.

Qualifications

• Must have Bachelor’s/Master’s Degree in Pharmacy and be registered with the Pharmacy Board of Malaysia.

Responsibilities

• Lead pharmacy operations and ensure excellent customer service and sales performance.
• Provide medication review, dispensing, health screening, consultation and counselling services.
• Maintain good relationships with customers and promote core product ranges.
• Oversee outlet operations, aligning with brand and business strategy.
• Lead staff to achieve sales KPIs and manage inventory control.
• Ensure poison records and scheduled poisons are properly handled.
• Conduct internal and external trainings for continuous professional development.
• Stay updated on market trends in medications and pharmacology.

Education

Bachelor's/Master's Degree in Pharmacy

Job description

This position is required to lead pharmacy operations, ensuring excellent customer service, sales achievement, and staff development.

Responsibilities:

Provide medication review, dispensing, health screening, consultation and counselling services.

Provide excellent service and maintain good relationship with customers.

Manage and oversee outlet operation, aligning to company branding & business strategy.

Promote intensive range and category of products in fulfilling customer needs.

Lead the outlet staffs as a team to achieve sales KPI.

Perform poison & inventory control.

Managing good poison recording and scheduled poison-related issues.

Perform internal and external training for continuous professional development.

Stay up to date on market trends i.e. medication, product knowledge and latest pharmacology finding.

Participate in company promotional activities as required.

Job Requirements:

Candidate must possess Bachelor's Degree/Master's Degree in Pharmacy and registered with the Pharmacy Board of Malaysia.

Well versed in English and Malay; Mandarin is an added advantage.

Candidates with no retail experience are welcomed to apply as training will be provided.

Able to perform shift duties and willing to relocate.

Continuous learning, refreshing and keeping knowledge up to date.

Possess positive thinking, self-initiative, sustainable passion towards pharmacy practice.

Good understanding of pharmacy's relevant laws and regulations.

Extend genuine warmth to customers, focus on medication safety.

Flexibility in tasks allocation and open-minded to accept new technologies and challenges.

Market sensitive with strong commercial awareness.

Great passion for contributing towards society via various channels, including corporate social responsibility projects, school talks or health promotions.

Fresh Graduates are encouraged to apply for Provisional Registered Pharmacist (PRP).