Retail Pharmacist (Expansion: Kuantan)

Sunway Multicare Pharmacy; Pahang; On-site; MYR 42,000 - 72,000; Full time

Job summary

Sunway Multicare Pharmacy in Malaysia seeks a Pharmacy Manager to lead daily operations, drive sales performance, and deliver excellent customer service while developing the pharmacy team.

You will review medications, supervise dispensing, manage inventory, ensure regulatory compliance, and promote health services and products to meet community needs. Shift duties and relocation may be required; training provided for fresh graduates.

Qualifications

• Bachelor’s or Master’s degree in Pharmacy and Pharmacy Board of Malaysia registration.
• Fluent in English and Malay; additional languages are a plus.
• Retail pharmacy experience preferred; training provided for newcomers.
• Willing to relocate and able to work shift duties.
• Strong knowledge of pharmacy laws and regulations.
• Customer-focused with passion for community health.

Responsibilities

• Provide medication review, dispensing, health screening, consultation and counselling services
• Provide excellent service and maintain good relationship with customers
• Manage and oversee outlet operation, aligning to branding & business strategy
• Promote range and category of products to fulfill customer needs
• Lead outlet staffs to achieve sales KPI
• Perform poison & inventory control
• Managing good poison recording and scheduled poison-related issues
• Perform internal and external training for continuous professional development
• Stay up to date on market trends i.e. medication, product knowledge and latest pharmacology finding
• Participate in company promotional activities as required

Skills

Customer service

Sales leadership

Team management

Pharmacy operations

Communication skills

Pharmacology knowledge

Education

Bachelor’s/Master’s Degree in Pharmacy

Job description

This role is responsible for leading pharmacy operations, driving sales performance, delivering excellent customer service, and developing the pharmacy team.

Responsibilities

• Provide medication review, dispensing, health screening, consultation and counselling services
• Provide excellent service and maintain good relationship with customers
• Manage and oversee outlet operation, aligning to company branding & business strategy
• Promote intensive range and category of products in fulfilling customer needs
• Lead the outlet staffs as a team to achieve sales KPI
• Perform poison & inventory control
• Managing good poison recording and scheduled poison-related issues
• Perform internal and external training for continuous professional development
• Stay up to date on market trends i.e. medication, product knowledge and latest pharmacology finding
• Participate in company promotional activities as required

Job Requirements

• Candidate must possess Bachelor’s Degree/Master’s Degree in Pharmacy and registered with the Pharmacy Board of Malaysia
• Well versed in English and Malay; additional language is an added advantage
• Candidates with no retail experience are welcomed to apply as training will be provided
• Able to perform shift duties and willing to relocate
• Continuous learning, refreshing and keeping knowledge up to date
• Possess positive thinking, self-initiative, sustainable passion towards pharmacy practice
• Good understanding of pharmacy’s relevant laws and regulations
• Extend genuine warmth to customers, focus on medication safety
• Flexibility in tasks allocation and open-minded to accept new technologies and challenges
• Market sensitive with strong commercial awareness
• Great passion for contributing towards society via various channels, including corporate social responsibility projects, school talks or health promotions
• Fresh Graduates are encouraged to apply for Provisional Registered Pharmacist (PRP)