Retail Operations Lead — Boost Sales & Lead Team

Tri Shaas Sdn Bhd (MYDIN MART); Shah Alam; On-site; MYR 39,000 - 56,000; Full time

Benefits offered by this job

Medical Benefit

KWSP, SOCSO & EIS

Monthly Bonus

Training Provided

Staff Discount

Staff E-Wallet

Job summary

Tri Shaas Sdn Bhd (MYDIN MART) in Shah Alam seeks a capable Retail Store Supervisor to oversee daily operations, lead and motivate staff, and ensure sales and service targets are met.

You will manage schedules, monitor performance, maintain stock and store presentation, handle customer enquiries professionally, and ensure adherence to SOPs. Willing to work shifts, weekends and public holidays; immediate start requested. Training provided and staff benefits apply.

Qualifications

• Minimum 1 year of retail experience.
• Experience in leading or supervising a team.
• Good leadership and communication skills.
• Able to work in a team and under pressure.
• Willing to work on shift, weekends and public holidays.
• Able to start work immediately.

Responsibilities

• Manage and supervise daily retail operations
• Lead and motivate staff to achieve sales and operational targets
• Monitor staff performance, attendance and work schedules
• Ensure stock availability, merchandising and store cleanliness
• Handle customer enquiries and complaints professionally
• Ensure compliance with company SOPs and policies

Skills

Retail experience

Team leadership

Communication skills

Work under pressure

Shift work

Immediate start

Job description

Tri Shaas Sdn Bhd (MYDIN MART) in Shah Alam seeks a capable Retail Store Supervisor to oversee daily operations, lead and motivate staff, and ensure sales and service targets are met.

You will manage schedules, monitor performance, maintain stock and store presentation, handle customer enquiries professionally, and ensure adherence to SOPs. Willing to work shifts, weekends and public holidays; immediate start requested. Training provided and staff benefits apply.