Retail Operations Lead – Apparel (Singapore)

Talent Recruit; Kuala Lumpur; On-site; MYR 285,000 - 428,000; Full time

Benefits offered by this job

Monthly performance bonus

Job summary

Talent Recruit represents a well-established apparel retail group, based in Singapore, seeking an experienced Operations Manager to oversee and drive operational excellence across the retail network. The role focuses on delivering customer-focused service, optimizing profitability, and leading a high-performing team.

The ideal candidate will manage day-to-day store operations, implement efficiency-driven systems, and collaborate on promotions and strategic projects to grow sales and enhance the

Qualifications

• Minimum 5 years of proven retail management experience, preferably within fashion, lifestyle, or consumer goods.
• Strong leadership skills with a demonstrated ability to develop, mentor, and retain high-performing teams.
• Solid understanding of P&L management and experience in executing strategies to drive sales growth.
• Proactive, resourceful, and hands-on, with strong ownership of results.
• Proficiency in English, Chinese, and Malay is preferred to effectively liaise with diverse staff and customers.

Responsibilities

• Oversee day-to-day retail operations across outlets, ensuring smooth, efficient, and customer-focused service delivery.
• Take full ownership of P&L performance, implementing strategies to achieve sales and profitability targets in alignment with senior management.
• Lead, train, and motivate staff, fostering a culture of teamwork, accountability, and professional growth.
• Design, coordinate, and implement operational systems that enhance efficiency and deliver consistent excellence in customer experience.
• Monitor and analyze operational performance, providing insights and recommendations for continuous improvement.
• Collaborate with management on business development initiatives, promotions, and strategic projects.

Skills

Leadership

P&L management

Retail operations

Staff development

Job description

Talent Recruit represents a well-established apparel retail group, based in Singapore, seeking an experienced Operations Manager to oversee and drive operational excellence across the retail network. The role focuses on delivering customer-focused service, optimizing profitability, and leading a high-performing team.

The ideal candidate will manage day-to-day store operations, implement efficiency-driven systems, and collaborate on promotions and strategic projects to grow sales and enhance the