Retail Inventory & Customer Service Lead

KK Group of Companies (Retail); Seremban; On-site; MYR 36,000 - 60,000; Full time

Job summary

KK Group of Companies (Retail) is seeking a capable store colleague to manage inventory, assist customers, and maintain store presentation. You will supervise team members, ensure smooth operations, and uphold high service standards in a busy retail environment.

Applicants should have 1–3 years in retail with supervisory exposure, strong leadership, and experience using POS systems. Flexible scheduling, including weekends and holidays, is required.

Qualifications

• Minimum 1–3 years of retail experience with supervisory responsibilities.
• Strong leadership and communication skills.
• Proficiency with POS systems and basic computer applications.

Responsibilities

• Receive, record, and manage inventory and merchandise handling.
• Maintain store cleanliness and housekeeping.
• Provide courteous customer service and handle emergencies.
• Ensure safety and proper care of store assets.
• Uphold KK Supermart's image and reputation.

Skills

Leadership

Team management

Interpersonal skills

POS systems

Basic computer skills

Flexible schedules

Own transportation

Education

SPM

Diploma or equivalent

Bachelor’s degree

Job description

KK Group of Companies (Retail) is seeking a capable store colleague to manage inventory, assist customers, and maintain store presentation. You will supervise team members, ensure smooth operations, and uphold high service standards in a busy retail environment.

Applicants should have 1–3 years in retail with supervisory exposure, strong leadership, and experience using POS systems. Flexible scheduling, including weekends and holidays, is required.