Retail & E-Commerce Assistant

X ONE HOLDINGS Sdn Bhd; Subang Jaya; On-site; MYR 22,000 - 39,000; Full time

Job summary

X ONE HOLDINGS Sdn Bhd in Subang Jaya is seeking a proactive retail assistant to serve customers in-store and promote XONE products. You will build product knowledge, strive to meet personal sales targets, and maintain a clean, welcoming shop floor.

Responsibilities include assisting with daily e-commerce fulfilment in the morning, packing orders accurately, checking orders before shipment, and supporting management with related fulfilment duties as needed.

Responsibilities

• Serve and assist customers in the retail store.
• Introduce and recommend XONE products according to customer needs.
• Develop strong knowledge of all XONE products.
• Achieve personal sales targets and maintain good customer service.
• Keep the retail area clean, organised and presentable.
• Perform other reasonable duties related to retail operations as assigned by management.
• Assist with daily e-commerce fulfillment during the morning.
• Prepare and pack customer orders accurately.
• Check orders and products before shipment.
• Assist with daily online order fulfilment and keep the fulfilment area organised.
• Carry out other related fulfilment duties assigned by management.

Skills

Customer service

Sales

Product knowledge

Job description

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• Serve and assist customers in the retail store.
• Introduce and recommend XONE products according to customer needs.
• Develop strong knowledge of all XONE products.
• Achieve personal sales targets and maintain good customer service.
• Keep the retail area clean, organised and presentable.
• Perform other reasonable duties related to retail operations as assigned by management.
• Assist with daily e-commerce fulfillment during the morning.
• Prepare and pack customer orders accurately.
• Check orders and products before shipment.
• Assist with daily online order fulfilment and keep the fulfilment area organised.
• Carry out other related fulfilment duties assigned by management.