Retail Associate - KL Sogo

FAST RETAILING CO., LTD.; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Job summary

Uniqlo Malaysia is seeking Store Associates to prepare the store for customers, greet shoppers, and offer assistance with products and baskets. You will become a product specialist and support stock checks, cleaning, and replenishment while following training plans.

The ideal candidate has a Diploma or Bachelor's degree, strong English communication, and is flexible to work shifts including weekends and public holidays; a team player with integrity and a customer‑oriented mindset is essential.

Qualifications

• Diploma or higher is required.
• Proficient in English (reading, writing and speaking).
• Able to work flexible shifts, including weekends and public holidays.
• Pleasant, well-groomed and enjoys interacting with people.
• Customer oriented with initiative and integrity.

Responsibilities

• Prepare the store for customers' shopping experience.
• Perform some simple cleaning at merchandise fixtures, check stock and replenish as needed.
• Greet customers with a smile and offer basket.
• Assist customers by providing product information and advise on wear.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on products and services.
• Check and ask supervisor when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Skills

English communication

Customer oriented

Team player

Initiative

Integrity

Education

Diploma / Bachelor Degree or above

Job description

Responsibilities:

• Prepare the store for customers' shopping experience.
• You are expected to perform some simple cleaning at our merchandise fixtures, check stock and replenish necessarily.
• Greet customers with a smile and offer basket.
• Be of service by offering your assistance to product and advise to wear them.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on our products and services.
• Check and ask superior when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Requirements:

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (in terms of communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Uniqlo Malaysia was established in June 2010 as a joint between Fast Retailing Co.Ltd and Wing Tai Clothing Sdn Bhd (formerly known as 'DNP Clothing Sdn Bhd'). The venture launched its 1st store at Fahrenheit88 in November 2010.