Retail Associate

Valiram (Retail); Genting Highlands; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Parental leave

Vision insurance

Career growth & training opportunities

Competitive incentives, recognition &

Staff discounts across our brands

Supportive, fast-paced team culture

Job summary

Valiram is seeking a Retail Associate to represent the brand on the sales floor in Malaysia. You will deliver exceptional customer service, drive sales and support daily store operations, while maintaining brand presentation and neat stock areas.

You’ll stay up to date on product knowledge, assist with inventory, and contribute to a positive, engaging shopping experience. Flexible hours including weekends are required, and Mandarin language skills are a plus.

Qualifications

• Experience in retail is beneficial but not required.
• Excellent customer service and communication abilities.
• Ability to work flexible hours including weekends.
• Proficiency in Mandarin is advantageous.

Responsibilities

• Work to hit individual sales and other store targets.
• Execute sales strategies and action plans implemented by the Managers.
• Keep abreast of product knowledge and customer service to deliver WOW experiences.
• Ensure proper care of stocks, fixtures and furniture and keep area neat.
• Ensure visual merchandising is implemented efficiently.

Skills

Customer service

Communication

Flexibility

Mandarin (adv)

Education

SPM/Diploma/Bachelor's degree in related field

Job description

Represent the brand on the sales floor by delivering exceptional customer service, driving sales, and supporting daily store operations. Ensure store presentation standards are maintained, assist with inventory handling, and contribute to a positive and engaging shopping experience.

Key responsibilities

Work to hit individual sales and other store targets

Execute sales strategies and action plans implemented by the Managers

Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience for customers

Ensure proper care of stocks, fixtures and furniture within the store, and kept neat and tidy at all times

Ensure visual merchandising is implemented efficiently

About you

Experience in Retail setting is beneficial for Retail Associates and necessary for Senior Retail Associates and above

SPM/Diploma/Bachelor's degree (desirable) in related field or equivalent experience

Excellent customer service and communication abilities

Ability to work flexible hours, including weekends

Proficiency in other languages, including Mandarin, is advantageous

About us

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines. Operating more than 500 stores, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Vision insurance
• Career growth & training opportunities with real progression pathways
• Competitive incentives, recognition & staff discounts across our brands
• Supportive, fast-paced team culture with strong on-the-ground coaching

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Hong Kong, Macau and New Zealand. Operating more than 380 stores, a number which continues to grow, the group represents international brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Michael Kors, Tumi, Bath & Body Works and Victoria’s Secret, as well as original and innovative retail concepts including Luxury Fashion, Swiss Watch Gallery, The Flying Emporium and Vie Beaute.

Creating world-class retail environments that offer compelling and luxurious shopping experiences, is Valiram's hallmark, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The company is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Hong Kong, Macau and New Zealand. Operating more than 380 stores, a number which continues to grow, the group represents international brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Michael Kors, Tumi, Bath & Body Works and Victoria’s Secret, as well as original and innovative retail concepts including Luxury Fashion, Swiss Watch Gallery, The Flying Emporium and Vie Beaute.

Creating world-class retail environments that offer compelling and luxurious shopping experiences is Valiram's hallmark, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The company is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.