Retail Assistant Store Manager

Menara Maxis; Kuala Lumpur; Hybrid; MYR 35,000 - 52,000; Full time

Job summary

Maxis is hiring a Retail Assistant Store Manager for KLCC, Kuala Lumpur. You will drive store operations, lead a high-performing team, and enhance the customer journey to deliver swift resolutions and exceptional service.

Reporting to HoMC, you will oversee cash, inventory, floor merchandising, staff scheduling, and compliance with policies. If you thrive in a fast-paced environment and value inclusivity, join Maxis to grow with a dynamic team.

Responsibilities

• Drive operational excellence by creating a conducive customer journey and ensuring speedy resolutions.
• Ensure seamless operations in cash, inventory, floor, and in-store merchandising management.
• Assist the HoMC in all aspects of store management and deputise in their absence.
• Lead, coach, and mentor the team to foster a great service and high-performance culture.
• Manage the in-store customer experience by understanding crowd patterns and executing smart staff scheduling.
• Enforce quality and compliance with all standard policies and procedures.

Job description

## Retail Assistant Store ManagerApply: KLCC: Full time: Posted Today: JR13777**Are you ready to get ahead in your career?*** We want to empower you to turn your ambitions into achievements.* We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.* Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.* To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.**Why does this job exist and why is it critical?** **Why does this job exist and why is it critical?** Principal Accountabilities: 1. Drive operational excellence by creating a conducive customer journey and ensuring speedy resolutions. 2. Ensure seamless operations in cash, inventory, floor, and in-store merchandising management. 3. Assist the HoMC in all aspects of store management and deputise in their absence. 4. Lead, coach, and mentor the team to foster a great service and high-performance culture. 5. Manage the in-store customer experience by understanding crowd patterns and executing smart staff scheduling. 6. Enforce quality and compliance with all standard policies and procedures. **What’s next?*** Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.* Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account. Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability. **What’s next?*** Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.* Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.