Retail Assistant (Mid Valley Megamall)

Muji Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 27,000; Full time

Job summary

Muji Malaysia Sdn Bhd is looking for a customer-focused retail associate to support daily and monthly sales targets. You will greet customers, provide product information, stock shelves, assist with stock checks and cashier duties as needed, while maintaining clean, organized sales floors and adhering to Muji standards.

A positive, outgoing personality and basic skills in retail operations are essential. Candidates with 1–2 years in retail and a passion for customer service will excel in a

Qualifications

• SPM or equivalent qualification required.
• 1–2 years of retail experience is an added advantage.
• Positive attitude and passion for retail industry.

Responsibilities

• Assist in achieving daily and monthly sales budget.
• Carry out weekly sales action plans for assigned areas/departments.
• Provide product information and proactive service to customers.
• Greet and assist customers on the sales floor.
• Assist in receiving, counting of stocks, tagging and labeling.
• Monitor goods with expiry date (Health & Beauty / Food).
• Perform daily/weekly housekeeping and stock replenishment.
• Assist in tagging sensor tags for garments.
• Provide feedback on fast/slow moving stock and report discrepancies to supervisor.
• Ensure safety standards and display all available stock.

Skills

Customer service

People-oriented

Outgoing

Detail-oriented

Team player

Education

SPM

Job description

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when requiredResponsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed

Roles & Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when required
• Responsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed

Requirements

• Minimum SPM with 1 – 2 years of retail experience will be an added advantage
• Positive and with passion in retail industry
• Like interacting with customers and have an eye for details
• Articulate and outgoing
• Result oriented and good team player