Retail Assistant (Nu Empire)

Muji Malaysia Sdn Bhd; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Selangor, Malaysia is seeking a motivated individual for a sales support role. Responsibilities include achieving sales targets, providing excellent customer service, and managing inventory. Candidates should have a minimum of SPM and a passion for retail, with 1-2 years of experience preferred. The role offers competitive salaries, health benefits, and opportunities for training and development.

Benefits

Competitive Salaries

Training & Development

Health & Wellness

Qualifications

• Minimum SPM with 1 to 2 years of retail experience preferred.
• Positive attitude and passion for the retail industry.
• Outgoing and articulate with strong customer interaction skills.

Responsibilities

• Assist in achieving daily and monthly sales budgets.
• Provide proactive product information and customer service.
• Monitor stock and ensure proper housekeeping.

Skills

Customer interaction

Attention to detail

Retail knowledge

Team collaboration

Education

SPM

Job description

Job Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when required
• Responsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed

Job Requirements

• Minimum SPM with 1 â 2 years of retail experience will be an added advantage
• Positive and with passion in retail industry
• Like interacting with customers and have an eye for details
• Articulate and outgoing
• Result oriented and good team player

Job Benefits

• Competitive Salaries: We believe in compensating our employees fairly for their hard work and dedication. Our salaries are competitive and reflective of industry standards.
• Training & Development: Opportunities for employees to enhance their skills and knowledge, often through workshops, courses, or other development programs.
• Health & Wellness: We believe in taking care of our employees\' physical and mental health. That\'s why we offer comprehensive health insurance, as well as wellness programs and resources to help our team members stay healthy and happy.