Retail Assistant (MyTOWN)

Muji Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Muji Malaysia Sdn Bhd is seeking a energetic retail associate to greet customers, provide product information, and contribute to daily sales targets at the Kuala Lumpur store. You will assist in stock handling, shelf tagging, and ensure shelves are well displayed with Muji's standards.

The role requires a positive attitude, attention to detail, and teamwork. Prior retail experience is a plus, and candidates should enjoy interacting with customers and maintaining a clean, orderly sales floor.

Qualifications

• Minimum SPM with 1-2 years of retail experience.
• Positive and with passion in retail industry.
• Like interacting with customers and have an eye for details.
• Articulate and outgoing; result oriented and good team player.

Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at assigned areas or departments.
• Provide product information and service to customers pro-actively.
• Greet and assist customer at the sales floor attentively.
• Assist in receiving, counting of stocks, tagging and labeling.
• Monitor and check goods with expiry date (Health & Beauty / Food).
• Do daily/weekly housekeeping.
• Assist in tagging sensor tag, especially for garment.
• Actively feedback on fast and slow moving stock.
• Maintain the work area by adhering to the safety standards as required.
• Perform daily stock replenishment.
• Assist the cashier at the Checkout point when required.
• Responsible in the reporting of price error.
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration).
• Demonstrate appropriate customer service skills as according to the Muji standard.
• Provide effective and efficient service to assist the customers of all aspects.
• Gather feedback from customer and suggest improvement for the areas to the superior.
• Ensure stock sold by first in first out to avoid an increase of aging merchandise.
• Report on any discrepancy of stock holding against the system.
• Ensure all available stock are being displayed.

Skills

Customer service

Attention to detail

Outgoing

Team player

Retail experience

Education

SPM

Job description

Roles & Responsibilities

• Assist in achieving daily and monthly sales budget
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when required
• Responsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed

Requirements

• Minimum SPM with 1-2 years of retail experience will be an added advantage
• Positive and with passion in retail industry
• Like interacting with customers and have an eye for details
• Articulate and outgoing
• Result oriented and good team player