Retail Admin Executive (Auction) - UOA Business Park

Carro; Selangor; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Flexible work

Wellbeing programs

Job summary

Carro Malaysia is seeking a Retail Admin Executive (Auction) to oversee vehicle inbound/outbound records, documentation and the auction pipeline, ensuring every vehicle is ready for the auction.

You will coordinate with banks, internal teams, auction partners and stakeholders on release, documentation, inspection and related matters, while planning schedules, listings and weekly updates. Bidder registration and KYC will be supported, with accurate reports and timely payments emphasized.

Qualifications

• 1–2 years of relevant experience in auction operations or similar roles.
• Strong communication and coordination with banks, bidders and internal/external teams.
• Excellent attention to detail and documentation for reports and invoices.

Responsibilities

• Manage vehicle inbound/outbound records, documentation and auction pipeline to ensure vehicles are ready for auction.
• Coordinate with banks, auction partners and stakeholders on release, documentation, inspection, and auction-related matters.
• Plan and coordinate auction schedules, vehicle listings, viewing arrangements and weekly updates.
• Manage bidder registration and KYC verification, assist bidders with registration, and resolve auction-related issues.
• Prepare and submit auction reports, bank reports, listings, invoices and payment-related documents, ensuring accuracy and SLA compliance.
• Follow up on payments, deposits, refunds, parking charges, auctioneer fees and related invoices with Finance.
• Coordinate vehicle inspections (PUSPAKOM/VR1) inspections, photo auctions, and other services as applicable.
• Monitor auction outcomes and provide regular updates to stakeholders.

Skills

Strong communication

Microsoft Office

Data handling

Organised

Education

Diploma/Degree in Business Administration, Automotive, Operations

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Retail Admin Executive (Auction) - UOA Business Park

Manage and monitor vehicle inbound/outbound records, documentation, and auction pipeline to ensure all vehicles are ready for auction.

Coordinate with banks, internal teams, auction partners and relevant stakeholders on vehicle release, documentation, inspection, and auction-related matters.

Plan and coordinate auction schedules, vehicle listings, viewing arrangements, and weekly auction updates.

Manage bidder registration and KYC verification, assist bidders with registration, and resolve auction-related issues.

Prepare and submit auction reports, bank reports, listings, invoices and payment-related documents, ensuring all submissions are accurate and completed within SLA.

Follow up on payments, deposits, refunds, parking charges, auctioneer fees and other related invoices with Finance and relevant parties.

Coordinate vehicle inspections, including PUSPAKOM/VR1 inspections, photo auctions, and other required services when applicable.

Monitor auction outcomes, including default bidders and outstanding matters, and provide regular updates to relevant stakeholders.

Requirements

Diploma/Degree in Business Administration, Automotive, Operations, or a related field.

1–2 years of relevant experience in auction operations, automotive, administration, banking/recovery, or a similar role.

Strong communication and coordination skills, with the ability to work with banks, bidders, internal teams, and external partners.

Good attention to detail and documentation skills, especially for reports, vehicle records, and auction-related documents.

Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable handling data and reports.

Organised, proactive, and able to meet deadlines/SLA, with good follow-up skills.

Comfortable working in a fast-paced automotive/auction environment.

About Carro

Carro has carved out a reputation as Asia-Pacific’s leading online automotive marketplace. This tech unicorn is a people-centric business with over 4,500 employees in 8 markets who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 8 markets.
• Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
• Formal and informal learning and development programmes to support your growth and career progression.
• Comprehensive benefits including medical, insurance and wellbeing.
• Flexible working arrangements upon request.
• Learn from some of the most experienced mentors in the technology and automotive space.
• Meet and interact with colleagues from all around Asia Pacific.
• Pursue opportunities to work at departments in other countries and regions.
• Diverse and inclusive working environment with modern workspaces.
• Engaging employee initiatives, events, and activities.

Founded in 2015, Carro is Asia-Pacific’s leading online automotive marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, Thailand, Taiwan, Japan, Hong Kong and Australia. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit:www.carro.co