Restaurant Waiter

Minor Hotels; Malaysia; On-site; MYR 20,000 - 33,000; Full time

Job summary

Anantara Desaru Coast Resort & Villas is seeking a waiter or waitress to serve guests with prompt, courteous hospitality at our food and beverage outlets. You will be part of a team across departments to ensure smooth, timely operations and guest satisfaction.

Great knowledge of menus, beverages, and hotel services is expected, with ongoing professional development to enhance service quality. The role requires adherence to safety, hygiene, and guest privacy standards.

Responsibilities

• Work as a team within all departments to ensure timely and efficient operation of the food and beverage outlets.
• Maintain complete knowledge of hotel menus, beverages, services and facilities to assist guests effectively.
• Continuously develop professional skills to increase guest satisfaction and service quality.
• Uphold safety and hygiene standards to maintain a clean work area and compliant practices.
• Respect guests' privacy and maintain confidentiality of personal information.

Job description

Job Location:

Anantara Desaru Coast Resort & Villas

Overview

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

A waiter or waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.