Restaurant Supervisor ( Central I City )

Vivo Food Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

Vivo Food Sdn Bhd in Kuala Lumpur is seeking a Restaurant Supervisor to oversee operations at Central I City, guiding servers, hosts, and cashiers to deliver consistent service.

You will train staff on service standards and policies, monitor performance, and ensure a welcoming dining environment while maintaining health and safety compliance.

Join a growing restaurant group and help achieve sales targets through efficient team management and quality control.

Qualifications

• Experience supervising restaurant staff and coordinating service teams.
• Strong focus on customer service standards and customer satisfaction.
• Familiarity with cash handling, POS, and daily sales reporting.

Responsibilities

• Supervise and coordinate activities of restaurant staff (servers, hosts, cashiers).
• Train new employees on service standards and company policies.
• Monitor employee performance and provide feedback.

Skills

Customer service

Inventory management

Cash handling

Staff supervision

Quality control

Job description

Restaurant Supervisor ( Central I City )

Supervise and coordinate activities of restaurant staff (servers, hosts, cashiers)

Train new employees on service standards and company policies

Monitor employee performance and provide feedback

2. Customer Service

Ensure customer receive prompt and courteous service

Handle customer complaints and resolve issues professionally

Maintain a welcoming and friendly dining environment

3. Operations Management

Oversee daily operation

Ensure cleanliness, hygiene, and safety standards are followed

Monitor inventory levels and coordinate with management for supplies

Ensure compliance with health and safety regulations

Assist with cash handling, billing, and daily sales reporting

Monitor expenses and help control operational costs

Support management in achieving sales targets

5. Others

Act as a link between kitchen staff and service team

Ensure timely food service and quality control

Communicate effectively with management and staff

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Restaurant Supervisor?
• Which of the following types of qualifications do you have?
• Do you have experience with inventory management?

Vivo Pizza is a growing chain of restaurants with 17 outlets located in major strategic malls across Malaysia, notably:

Perak (Aeon Mall Kinta City)

We're constantly striving for excellence & are on the lookout of young professionals who share the same passion!

Vivo Pizza is a growing chain of restaurants with 17 outlets located in major strategic malls across Malaysia, notably:

Perak (Aeon Mall Kinta City)

We're constantly striving for excellence & are on the lookout of young professionals who share the same passion!

What can I earn as a Restaurant Supervisor