Restaurant Operations Supervisor

Inter Mark Recourses; Subang Jaya; On-site; MYR 30,000 - 42,000; Full time

Job summary

Jora Malaysia in Malaysia is seeking a Restaurant Manager to coordinate daily Front of House and Back of House operations, ensuring excellent service and high customer satisfaction. The role involves supervising shifts and maintaining quality, safety, and vendor relations.

Ideal candidates hold a Diploma/Advanced Diploma and have at least 1 year of restaurant management experience. The position emphasizes regulatory compliance and staff development in a fast-paced environment.

Qualifications

• Coordinate daily Front of House and Back of House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Restaurant management experience preferred (1 year)
• Diploma/Advanced Diploma preferred

Responsibilities

• Coordinate daily FoH and BoH operations
• Deliver superior service and maximize customer satisfaction
• Respond to customer complaints promptly and accurately
• Regularly review product quality and research vendors
• Organize and supervise staff shifts
• Appraise staff performance and provide feedback
• Forecast needs for goods and supplies
• Ensure sanitation and safety compliance

Skills

Customer service

Leadership

Operations management

Education

Diploma/Advanced Diploma

Job description

Jora Malaysia in Malaysia is seeking a Restaurant Manager to coordinate daily Front of House and Back of House operations, ensuring excellent service and high customer satisfaction. The role involves supervising shifts and maintaining quality, safety, and vendor relations.

Ideal candidates hold a Diploma/Advanced Diploma and have at least 1 year of restaurant management experience. The position emphasizes regulatory compliance and staff development in a fast-paced environment.