Restaurant Operations Leader

Mokky Food Services (M) Sdn Bhd; Johor Bahru; On-site; MYR 67,000 - 134,000; Full time

Job summary

Mokky Food Services (M) Sdn Bhd is seeking an Operational Manager to lead daily restaurant activities in Johor Bahru, ensuring SOPs and smooth service flow. The role emphasizes guest satisfaction and quality control in a fast-paced setting.

Responsibilities include staff leadership and development, shift planning, cost awareness, and continuous improvement of service standards to deliver consistent, high-quality dining experiences for all guests.

Responsibilities

• Monitor daily restaurant activities, ensure SOPs are followed and service flow is smooth, including opening/closing procedures.
• Recruit, train, and manage staff performance; create shift schedules; foster a positive team environment.

Job description

Mokky Food Services (M) Sdn Bhd is seeking an Operational Manager to lead daily restaurant activities in Johor Bahru, ensuring SOPs and smooth service flow. The role emphasizes guest satisfaction and quality control in a fast-paced setting.

Responsibilities include staff leadership and development, shift planning, cost awareness, and continuous improvement of service standards to deliver consistent, high-quality dining experiences for all guests.