Restaurant Manager – Johor Bahru (New Outlet Launch)

Mokky Food Services (M) Sdn Bhd; Johor Bahru; Sur place; MYR 67 000 - 134 000; Plein temps

Résumé du poste

Mokky Food Services (M) Sdn Bhd is seeking an Operational Manager to lead daily restaurant activities in Johor Bahru, ensuring SOPs and smooth service flow. The role emphasizes guest satisfaction and quality control in a fast-paced setting.

Responsibilities include staff leadership and development, shift planning, cost awareness, and continuous improvement of service standards to deliver consistent, high-quality dining experiences for all guests.

Responsabilités

• Monitor daily restaurant activities, ensure SOPs are followed and service flow is smooth, including opening/closing procedures.
• Recruit, train, and manage staff performance; create shift schedules; foster a positive team environment.

Description du poste

Operational Management

• Monitoring daily restaurant activities, implement SOPs, and ensure seamless service flow, including opening and closing procedures.

Staff Leadership and Development

• Recruit, train, and manage staff performance, create shift schedules, and foster a positive team environment.

Customer Service and Quality Assurance

• Ensure high service standards, address customer feedback, and maintain food and beverage quality.

Financial and Cost Control

• Monitor sales p...