Restaurant Assistant

AEON Fantasy; Kuala Lumpur; On-site; MYR 31,000 - 47,000; Full time

Job summary

AEON Fantasy in Malaysia is seeking staff for customer service and cashier duties to engage customers, promote memberships and products, and participate in events. You will help with inventory, housekeeping and safety across rotating shifts, including weekends and holidays.

You will work closely with the team to deliver a positive shopping experience, maintain store standards, and support training and store-wide initiatives.

Qualifications

• Friendly, energetic and customer-oriented attitude with confident communication.
• Strong communication and interpersonal skills to promote products and explain attractions.
• Willingness to work in a fast-paced environment, support promotional events, rotating shifts, weekends and public holidays.

Responsibilities

• Provide friendly and engaging customer service by interacting confidently with customers and explaining attractions.
• Operate cashier counter and POS system, promote memberships, promotions and products.
• Perform daily opening checks, ensure facilities and attractions are safe and clean.
• Monitor stock levels and assist in receiving and storing deliveries; participate in monthly stocktakes.
• Collaborate with team members to maintain a positive, energetic, customer-focused environment.
• Comply with company policies and health and safety standards; promptly report incidents or hazards.
• Actively participate in promotional events, roadshows and CSR activities, representing the brand.
• Follow company SOPs and daily checklists to ensure consistent service standards.
• Attend training to improve product knowledge, customer service and operational skills.
• Support another store as needed; undertake ad hoc tasks as assigned.

Skills

Customer service

Communication

Team collaboration

Adaptability

POS systems

Tools

POS system

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Friendly, energetic and customer-oriented personality with the confidence to communicate and engage with customers.

Strong communication and interpersonal skills with the ability to promote products, explain attractions and create a positive customer experience.

Able to work in a fast-paced environment, support promotional events, and work on rotating shifts, weekends and public holidays.

• Friendly, energetic and customer-oriented personality with the confidence to communicate and engage with customers.
• Strong communication and interpersonal skills with the ability to promote products, explain attractions and create a positive customer experience.
• Able to work in a fast-paced environment, support promotional events, and work on rotating shifts, weekends and public holidays.

Customer Services :

Provide friendly, energetic and engaging customer service by interacting confidently with customers, explaining attractions, encouraging participation, and creating a fun and memorable experience.

Operating cashier counter :

Operate the cashier and POS system accurately while actively promoting memberships, promotions and company products to customers.

Cleaning and Maintenance :

Complete the daily opening checklist before store opening to ensure all attractions, equipment, facilities and operational areas are safe, clean, fully functional and ready for business operations.

Inventory Management :

Monitor stock levels of merchandise items and informing superior when restocking is necessary and assist in receiving and storing deliveries. To perform monthly stocktake counting.

Team Collaboration :

Work closely with team members to create a positive, energetic and customer-focused working environment.

Compliance and Safety :

Comply with all company policies, health and safety standards, promptly report any operational incidents, hazards or equipment malfunctions, and take immediate action in accordance with company procedures.

Events and activities :

Actively participate in promotional events, roadshows, CSR activities and customer engagement programmes by confidently interacting with customers and representing the company brand.

Company SOP and Procedure :

Follow all company SOPs, operational procedures and daily checklists to ensure consistent service standards.

Training and education :

Actively participate in training programmes to continuously improve product knowledge, customer service and operational skills.

To support another store as a helper if required.

Undertake any other duties or ad hoc tasks as assigned by top management or from the holding company in Japan, from time to time . This may include tasks beyond the scope of the standard job description to contribute to the overall success of the team and organization.