Remote HK Customer Support Exec (EN/CN/Cantonese)

Sleek; Malaysia; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Work from home

Generous paid time off

Employee share ownership plan

AI centre of excellence

Job summary

Sleek is seeking a proactive Customer Support Executive in Malaysia to deliver tri-lingual remote support for entrepreneurs navigating incorporation, accounting, and compliance. You will ensure smooth onboarding and respond to inquiries with speed and empathy.

You’ll use Zendesk, Aircall, Slack, and Gmail to help clients, collaborate with Sales, Compliance, and Tech teams, and identify ways to improve the help center.

Job description

Sleek is seeking a proactive Customer Support Executive in Malaysia to deliver tri-lingual remote support for entrepreneurs navigating incorporation, accounting, and compliance. You will ensure smooth onboarding and respond to inquiries with speed and empathy.

You’ll use Zendesk, Aircall, Slack, and Gmail to help clients, collaborate with Sales, Compliance, and Tech teams, and identify ways to improve the help center.