Remote Automotive Tech Support Specialist

Volt Auto Pte. Ltd.; Selangor; On-site; MYR 48,000 - 60,000; Full time

Job summary

Volt Auto Pte. Ltd. in Malaysia is seeking a Technician to provide technical assistance and support to dealers and internal teams. You will diagnose issues, offer on-site and remote support, and help with installation, testing and commissioning of automotive products and systems.

You will document problems and solutions, stay updated on vehicle tech and tools, and assist in dealer training and warranty assessments. Travel to dealer locations is expected as required.

Qualifications

• Diploma or certificate in automotive technology or related field.
• 1–3 years' experience in automotive service or technical support.
• Hands‑on experience with diagnostics, service tools and troubleshooting.
• Willingness to travel to dealer locations for support.

Responsibilities

• Diagnose, troubleshoot, and resolve technical issues reported by dealers or internal teams promptly.
• Provide on-site and remote technical support for vehicle systems, service procedures and equipment.
• Assist in installation, testing and commissioning of automotive products and systems.
• Document technical problems, solutions, and service activities accurately and timely.
• Maintain up-to-date knowledge of vehicle technologies, diagnostic tools, and service procedures.
• Support dealer technical training programs under guidance from Technical Manager.
• Assist in warranty claim inspections, technical assessments, and reporting.
• Ensure all work complies with company policies, safety standards, and regulatory requirements.

Skills

Automotive diagnostics

Troubleshooting

Documentation

Communication

Teamwork

Travel willingness

Education

Automotive Diploma

Electrical/Mechanical Certificate

Tools

Vehicle diagnostics tools

Service manuals

Wiring diagrams

Job description

Volt Auto Pte. Ltd. in Malaysia is seeking a Technician to provide technical assistance and support to dealers and internal teams. You will diagnose issues, offer on-site and remote support, and help with installation, testing and commissioning of automotive products and systems.

You will document problems and solutions, stay updated on vehicle tech and tools, and assist in dealer training and warranty assessments. Travel to dealer locations is expected as required.