Remittance Operations Specialist

The Japan Research Institute, Limited (Singapore Branch); Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

The Japan Research Institute, Limited (Singapore Branch) seeks a diligent professional to support daily transaction processing and end-to-end operations in Kuala Lumpur. You will ensure accuracy, timely reporting, and compliance with internal controls and procedures, collaborating with branches and teams to resolve issues.

Strong attention to detail and ability to work independently or in a team are essential, with responsibilities covering operational support, defect reporting, and timely

Qualifications

• To perform end to end daily transaction processing and/or verifying of operational actions as well as department activities ensuring accuracy & efficiency and in compliance to internal controls/policies to mitigate any material operational risks that may result in operational failure/fraudulent activity.
• Provides day to day support and advice in the department for transactional activities.
• Ensures the resolution of routine/day to day issues and provide support to branch with regards to customer enquiries, investigations and problem solving.
• Ensure all defects are reported, complaints tracked with preventive and corrective action implemented.
• Timely reconciliations/issues resolution and submission of management/regulatory reporting as and when required.
• Work closely with other respective operations team to resolve any exceptions or queries.
• Proactively share new ideas and concepts to improve operations process.
• To work effectively both independently and as part of a team.
• To perform other duties as assigned by the Supervisor/Management from time to time.
• To cover the duties of staff members in the department in his/her absence.
• To support Bank activities interrupted by an emergency/crisis.

Job description

The Japan Research Institute, Limited (Singapore Branch) seeks a diligent professional to support daily transaction processing and end-to-end operations in Kuala Lumpur. You will ensure accuracy, timely reporting, and compliance with internal controls and procedures, collaborating with branches and teams to resolve issues.

Strong attention to detail and ability to work independently or in a team are essential, with responsibilities covering operational support, defect reporting, and timely