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Malayan Banking Berhad (Maybank) in Sarawak is seeking a Relationship Manager to drive NTB commercial accounts, deepen key client relationships, and grow the bank's commercial portfolio. You will target NTB clients, promote card services, strengthen deposit products, and collaborate with CBC/branches to onboard cash management solutions.
The role emphasizes FX client acquisition and increasing M2E/M2U metrics.
Accountable for acquiring new-to-bank (NTB) commercial Current Accounts (CAs) and driving NTB total growth within the commercial segment. Actively hunt for NTB clients to expand the customer base.
Manage relationships with commercial clients with average daily balances (ADB) between RM300K and RM1M, focusing on deepening engagement and understanding client needs.
Promote and facilitate new active merchant signups for card services to enhance the bank's merchant portfolio.
Increase clients’ share of wallet by cross-selling deposit products such as Work+, Merchant services, and Digital banking solutions.
Collaborate with Customer Banking Centers (CBC) and branches to onboard cash management solutions, enhancing service offerings to commercial clients.
Focus on attracting new foreign exchange (FX) customers and increasing the count of Monthly Transactions per User (M2E) and Monthly Users (M2U) in the business segment.
Implement salary crediting programs for both individual and corporate clients, including Work+ Company NOC, to improve engagement and account utilization.
Requirements:
Proven track record in client acquisition and business development in banking or financial services.
Experience in managing and growing portfolios.
Strong sales and negotiation skills with a proactive approach to business development.
Excellent relationship-building and communication abilities.
Deep understanding of deposit products and new-to-bank (NTB) client strategies.
Familiarity with regulatory requirements and risk management.
Results-oriented with a focus on achieving and exceeding targets.