Relationship Management - Digital Product (ShopeePay)

Monee; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Monee in Kuala Lumpur seeks a Partnerships Manager to manage Digital Product partner relationships, renewals, and new product enablement, acting as the bridge between partners and internal Product/Ops teams.

You will identify potential partners, explore marketing collaborations, and support growth strategies across the category. Strong negotiation and coordination skills are essential for driving initiatives to launch.

Qualifications

• Bachelor's degree in any field with at least 2 years of experience in business development, partnerships, or account/relationship management.
• Experience in e-commerce, telco, utilities, or fintech is an advantage.
• Comfortable working with ambiguity and coordinating across multiple stakeholders to launch initiatives.
• Strong business acumen with experience negotiating partner terms.
• Strong project coordination skills to manage multiple initiatives from scoping to launch.
• Strong analytical and problem-solving skills to derive insights from performance data.

Responsibilities

• Manage relationship with Digital Product partners – including contract renewals, new product enablement, and day-to-day liaison.
• Coordinate between partners and internal Product/Ops teams to troubleshoot issues, enable integrations, and support new product rollouts.
• Identify, engage, and establish relationships with new partners to support category initiatives.
• Explore and develop marketing collaboration opportunities with partners to drive category growth.
• Support Category Manager in growth strategies, market gap identification, and new growth sources.
• Negotiate commercials with partners and lead cross-functional execution with Marketing, Product, Legal, Finance and Ops.
• Analyse partner sales and marketing performance to drive transactions and revenue.

Skills

Analytical thinking

Negotiation

Project coordination

Stakeholder management

Education

Bachelor's degree in any field

Job description

• Manage relationship with Digital Product partners - including contract renewals, new product enablement, and day-to-day commercial/operational liaison
• Act as the coordination point between partners and internal Product and/or Ops teams to troubleshoot issues, enable integrations, and support new product rollouts
• Identify, engage, and establish working relationships with new partners to support category initiatives
• Explore and develop marketing collaboration opportunities with both new and existing partners to drive category growth
• Support Category Manager in constructing business growth strategies, identifying market gaps and new sources of growth
• Negotiate commercials with partners and lead cross-functional execution with Marketing, Product, Legal, Finance and Ops to bring new initiatives to launch
• Analyse partner sales and marketing performance to drive transaction numbers and revenue

Job Description

• Manage relationship with Digital Product partners - including contract renewals, new product enablement, and day-to-day commercial/operational liaison
• Act as the coordination point between partners and internal Product and/or Ops teams to troubleshoot issues, enable integrations, and support new product rollouts
• Identify, engage, and establish working relationships with new partners to support category initiatives
• Explore and develop marketing collaboration opportunities with both new and existing partners to drive category growth
• Support Category Manager in constructing business growth strategies, identifying market gaps and new sources of growth
• Negotiate commercials with partners and lead cross-functional execution with Marketing, Product, Legal, Finance and Ops to bring new initiatives to launch
• Analyse partner sales and marketing performance to drive transaction numbers and revenue

Requirements

• Bachelor's degree in any field, with at least 2 years of working experience in business development, partnerships, or account/relationship management
• Prior experience in e-commerce, telco, utilities, or fintech industry is an advantage
• Comfortable working with ambiguity and coordinating across multiple internal and external stakeholders to get new initiatives off the ground
• Strong business acumen and commercial savviness, with experience negotiating partner terms
• Strong project coordination skills - able to manage multiple concurrent initiatives from scoping to launch
• Strong analytical and problem-solving skills, able to generate actionable insights from performance data