Relationship Deposit Manager

Affin Bank Berhad; West Coast Division; On-site; MYR 90,000 - 150,000; Full time

Job summary

AFFIN BANK BERHAD in Malaysia seeks a Regional Deposit Manager to drive deposit growth and revenue by promoting and selling deposit products to individuals and corporate clients. You will develop and maintain client relationships, identify banking needs, and coordinate with the Deposit Sales leadership to achieve targets while ensuring compliance and service excellence.

You will also lead market activities, stay updated on product campaigns, and contribute to training initiatives, aligning with

Qualifications

• Minimum degree in business, finance, marketing, or a related field.
• Minimum 3 years of experience in sales/deposit roles.
• Strong knowledge of deposit products, banking services, and financial concepts.
• Excellent communication, negotiation, and presentation skills.
• Customer-centric approach with ability to understand and meet client needs.
• Ability to work independently and within a team.
• Proficiency in Microsoft Office applications.
• Familiarity with KYC and AML regulations.
• Strong analytical and problem-solving skills.
• High ethical standards and integrity.

Responsibilities

• Drive Deposit Growth: actively promote and sell deposit products to individuals and businesses.
• Identify and pursue cross-selling opportunities to maximize deposit sales.
• Develop and execute strategies to acquire new deposit customers and increase base.
• Schedule sales proposals and calls to potential and existing clients to ensure pipeline generation.
• Follow up on activities to ensure sales closures and timely account openings.
• Participate in sales events and roadshows where applicable.
• Monitor competitors and market conditions; conduct market research.
• Provide briefing and training to clients.
• Solicit sales within assigned state/area in a borderless manner.

Skills

Deposit knowledge

Negotiation skills

Presentation skills

Communication skills

Teamwork

Independent work

Microsoft Office

Analytical thinking

Ethical integrity

Leadership abilities

Education

Bachelor's degree in business/finance/marketing

Tools

Microsoft Office

Job description

JOB PURPOSE

The Regional Deposit Manager plays a crucial role in driving deposit product sales and contributing to the bank's revenue growth. They are responsible for promoting and selling various deposit products to individual and corporate customers. The Regional Deposit Manager develops and maintains relationships with clients, identifies their banking needs, and offers suitable deposit solutions. other stakeholders to achieve sales targets and enhance customer satisfaction.

RESPONSIBILITIES

• Drive Deposit Growth:
  • Actively promote and sell deposit products to individuals and businesses.
  • Identify and pursue cross-selling opportunities to maximize deposit sales.
  • Developing and executing strategies to acquire new deposit customers and increase the deposit base.
  • Develop and schedule sales proposals and activities including calls to new potential and existing clients to ensure optimum pipeline generation.
  • Follow up on sales activities to ensure sales closure, reporting to Head, Deposit Sales and ensure accounts are open in a timely manner.
  • Participate in sales events and roadshows where applicable.
  • Monitor competitors, market conditions and carry out market research and survey.
  • Conduct briefing and training to clients.
  • To solicit sales within their assigned state/ area in a borderless manner.
• Product Knowledge:
  • Developing a deep understanding of the deposit product, including its features, functionalities, and benefits.
  • To stay updated on any updates on the deposit campaign.
• Compliance and Regulations:
  • Ensuring that all activities and processes related to the deposit comply with relevant banking regulations and internal policies.

LEARNING & GROWTH

1. To involve and contribute to any special project organised by Head Office.
2. Attend training on compliance, regulatory, product knowledge, customer services and other personal development and growth.
3. To incorporate AFFINBANK’s DNA to all staff in the region and uphold teamwork spirit.
4. To identify any potential staff for succession planning.

SKILLS & KNOWLEDGE

• Qualifications and Experience
  • Minimum degree in business, finance, marketing, or a related field.
  • Minimum 3 Year experience.
• Soft Skills and Knowledge
  • Strong knowledge of deposit products, banking services, and financial concepts.
  • Excellent communication, negotiation, and presentation skills.
  • Customer-centric approach with a focus on understanding and meeting customer needs.
  • Ability to work independently, as well as collaboratively within a team.
  • Proficiency in using Microsoft Office applications.
  • Familiarity with banking regulations and compliance requirements, including KYC and AML.
  • Strong analytical and problem-solving skills.
  • High ethical standards and integrity.
• Behavior
  • Good team player, self-motivated and able to work independently.
  • Strong negotiation skills to drive sales.
  • Possesses leadership abilities, aggressive and results-oriented.
  • Good interpersonal relationship skills.
  • Excellent planning, organization and time management skill with strong follow through abilities.
  • Strong written and verbal communication.

People are the heart of AFFIN BANK. We have a positive and supportive environment where we celebrate people’s personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community. Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We’re looking for colleagues who share our values and are ready to live them every day. Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today!

Always About You

At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience. At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation. Our people are at the heart of what we do and remain the focus of our customer centric culture. It’s about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service.