Relationship Banker: Grow Client Portfolios & Solutions

UOB; Malaysia; On-site; MYR 67,000 - 100,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd is seeking a customer-focused professional to proactively identify needs and offer banking products. You will build and manage a client portfolio, deliver exceptional service, and ensure compliance with policies while achieving branch sales targets.

Strong communication and bilingual English/Bahasa Malaysia skills are essential; prior retail banking experience is preferred for effective cross-selling and cross-functional collaboration.

Qualifications

• Experience in retail banking and sales targets is preferred.
• Strong interpersonal and negotiation skills.
• Fluent in English and Bahasa Malaysia.

Responsibilities

• Proactively identify and assess customer financial needs and provide appropriate UOB banking products and services, including deposits, loans, investments, and insurance.
• Develop and maintain a strong client portfolio through effective relationship management, cross-selling, and up-selling.
• Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive banking experience.
• Adhere to all internal policies, procedures, and regulatory requirements, ensuring compliance and ethical conduct.
• Achieve individual sales targets and contribute to the overall branch performance.
• Stay updated on market trends, product knowledge, and competitor activities to effectively advise customers.
• Participate in branch initiatives and promotional activities to enhance customer engagement and business growth.

Skills

Sales targets

Relationship mgmt

Customer service

Communication

Bilingual EN/BM

Education

Bachelor's degree in Banking, Finance, Business Administration, or related field

Job description

United Overseas Bank (Malaysia) Bhd is seeking a customer-focused professional to proactively identify needs and offer banking products. You will build and manage a client portfolio, deliver exceptional service, and ensure compliance with policies while achieving branch sales targets.

Strong communication and bilingual English/Bahasa Malaysia skills are essential; prior retail banking experience is preferred for effective cross-selling and cross-functional collaboration.