Rehabilitation Front Desk Coordinator

Sunway Medical Centre Sdn Bhd; Selangor; On-site; MYR 22,000 - 36,000; Full time

Job summary

Sunway Medical Centre Sdn Bhd is seeking a courteous front desk receptionist to warmly greet visitors, direct them to the correct destinations, and handle routine enquiries. You will manage incoming calls, screen and forward them, and ensure accurate appointment scheduling while keeping clinicians updated daily.

The role requires strong Microsoft Office skills, a professional appearance, multitasking ability, and excellent customer service with a pleasant personality to maintain smooth

Qualifications

• Proficiency in Microsoft Office.
• Professional attitude and appearance.
• Multitasking and stress management skills are essential for this position.
• Good customer service with pleasant personality.

Responsibilities

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Attend to patients' enquiries and direct them to the right destination.
• Answering, screening and forwarding incoming phone calls
• Attend to calls and inquiry promptly
• Accurate arrangement of appointments and keep the physician and clinicians updated with appointments daily.
• Punctual and good personal time management

Skills

Customer service

Multitasking

Stress management

Professional attitude

Tools

Microsoft Office

Job description

Sunway Medical Centre Sdn Bhd is seeking a courteous front desk receptionist to warmly greet visitors, direct them to the correct destinations, and handle routine enquiries. You will manage incoming calls, screen and forward them, and ensure accurate appointment scheduling while keeping clinicians updated daily.

The role requires strong Microsoft Office skills, a professional appearance, multitasking ability, and excellent customer service with a pleasant personality to maintain smooth