Regional Store Leader & Coach

SPR Communication SDN BHD; Kepong; On-site; MYR 90,000 - 150,000; Full time

Job summary

SPR Communication SDN BHD in Kuala Lumpur is seeking an Area Manager to oversee a network of 3–5 branches. You will visit every shop each week, coach store supervisors, and ensure each branch hits its targets the right way — with happy customers and tidy records.

The role involves planning manpower across branches, training new joiners, and handling escalated customer complaints calmly and fairly while driving sales performance across the region.

Responsibilities

• Track sales, gross profit and repair conversion for each branch.
• Visit every branch weekly and coach the store supervisors.
• Plan manpower across your branches and train new joiners.
• Handle escalated customer complaints calmly and fairly.

Job description

SPR Communication SDN BHD in Kuala Lumpur is seeking an Area Manager to oversee a network of 3–5 branches. You will visit every shop each week, coach store supervisors, and ensure each branch hits its targets the right way — with happy customers and tidy records.

The role involves planning manpower across branches, training new joiners, and handling escalated customer complaints calmly and fairly while driving sales performance across the region.