Regional Software License Compliance Account Manager

TechSource Systems Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 110,000; Full time

Job summary

TechSource Systems Sdn. Bhd. seeks a Regional Software License Compliance Account Manager to drive licensing compliance and subscription revenue growth.

Collaborate with Legal, Sales and Customer Success to identify unauthorized use, engage customers in compliance discussions, and convert non-compliant users into licensed subscribers. The ideal candidate combines strong negotiation skills with knowledge of software licensing models, CRM processes, and cross‑functional collaboration.

Qualifications

• Bachelor's Degree in Business, Sales, Information Technology, Legal Studies, or related field.
• 5 years of experience in enterprise software sales, licensing, compliance, software asset management, or account management.
• Experience in negotiating commercial agreements and contracts.
• Experience working with enterprise customers and multiple stakeholders.
• Knowledge of SaaS subscriptions, software licensing, or software asset management is highly preferred.

Responsibilities

• Drive software licensing compliance and subscription revenue growth. Identify unauthorized use and engage customers in compliance discussions.
• Negotiate licensing resolutions and convert non-compliant users into subscribers.
• Collaborate with Legal, Sales and Customer Success on compliance investigations and enforcement.
• Develop and execute compliance engagement strategies to convert customers to licensed subscribers.
• Manage compliance-related sales opportunities from identification through closure.
• Track compliance conversion metrics and revenue performance.

Skills

Negotiation

Stakeholder management

Software licensing

Account management

SaaS revenue growth

Commercial persuasion

Education

Bachelor's Degree (Business/IT/Legal)

Job description

Regional Software License Compliance Account Manager

This role is responsible for driving software licensing compliance and subscription revenue growth, and will work closely with the Legal, Sales and Customer Success teams to identify and address unauthorized use of software, engage customers in compliance discussions, negotiate licensing resolutions, and convert non-compliant users into legitimate subscribers.

The successful candidate will combine strong commercial negotiation skills with knowledge of software licensing models, customer relationship management and compliance processes.

Key responsibilities

Compliance Investigations

Partner closely with the Legal team on compliance investigations and enforcement activities

Identify organizations potentially using unlicensed, under-licensed, or unauthorized versions of the company's software

Ensure all compliance actions are aligned with company policies and legal requirements

Review software usage data and compliance reports

Analyze customer environments to identify licensing gaps and risks

Conduct compliance discussions with customers professionally and consultatively

Educate customers on software licensing requirements and subscription benefits

Negotiate commercial settlements, licensing agreements, and subscription contracts

Resolve licensing disputes while maintaining positive customer relationships

Handle escalations and complex customer negotiations

Build strong relationships with key customer decision-makers

Revenue Generation

Develop and execute compliance engagement strategies to convert non‑compliant customers into licensed subscribers

Drive revenue growth through software license regularization and subscription sales

Manage compliance‑related sales opportunities from identification through closure

Legal & Cross‑Functional Collaboration

Support legal reviews of settlement agreements and licensing contracts

Maintain accurate records of compliance cases, customer communications, and resolution activities

Track compliance conversion metrics and revenue performance

Collaborate with Sales and Customer Success to drive successful compliance outcomes

Act as a trusted advisor on software licensing and compliance matters

About you

Bachelor's Degree in Business, Sales, Information Technology, Legal Studies, or related field

5 years of experience in enterprise software sales, licensing, compliance, software asset management, or account management

Experience in negotiating commercial agreements and contracts

Experience working with enterprise customers and multiple stakeholders

Knowledge of SaaS subscriptions, software licensing, or software asset management is highly preferred

Must be able to travel to regional offices (20% - 40%)

Strong sales and revenue‑generation mindset

Excellent negotiation and influencing skills

Ability to manage difficult compliance conversations professionally

Strong stakeholder management and relationship‑building capabilities

Knowledge of software licensing models and subscription businesses

Analytical mindset with the ability to interpret usage and compliance data

Strong communication and presentation skills

Ability to work effectively with legal and sales teams

Strong understanding of the Intellectual Property (IP) protection

Ability to convert confrontation into commercial opportunity

Ability to negotiate settlements without damaging long‑term relationships

Ability to influence C‑level executives

Computer Software & Networking 11-50 employees

TechSource Systems Sdn Bhd supplies high technology software (in data analysis and simulation) for a diverse range of engineering and scientific applications within automotive, telecomms, electronics and process control industries, to name a few. Additionally, we offer a full range of training and technical support services to MNC and research institution throughout ASEAN. Our products are widely acknowledged as the best in the world and we now have new opportunities to join this rapidly growing high technology organization.