Regional Key Account Manager (Southern)

MAXIS Malaysia; Johor; On-site; MYR 120,000 - 180,000; Full time

Job summary

MAXIS Malaysia is seeking a Regional Key Account Manager (Southern) to drive HQ Key Account strategies across regional partner retail stores, aligning with business objectives and boosting sales for prepaid and postpaid products. You will translate plans into clear in-store initiatives and monitor Modern Trade operations to maintain optimal brand presence.

You will also support SIS Partner operations, coach store-level stakeholders, and ensure adherence to processes and KPIs while reporting

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or a related field.
• Minimum 5+ years in sales management, key account management, or retail operations, preferably in the telecommunications sector.
• Strategy Execution (Advanced)
• Retail Operations Management (Experienced)
• Sales Performance Management (Advanced)
• Partner Relationship Management (Advanced)
• Team Leadership (Experienced)Data Analysis & Reporting (Intermediate)
• Merchandising Standards (Experienced)

Responsibilities

• Execute Regional Strategies by implementing HQ Key Account strategies across regional partner retail stores to align with business objectives and drive sales performance for prepaid and postpaid products within assigned accounts.
• Translate Commercial Plans into clear, actionable in-store initiatives to ensure consistent execution and enhance customer experience across assigned partner outlets.
• Monitor Modern Trade Operations by monitoring merchandising standards, SIM pack stock availability, and competitor activities within assigned partner outlets to ensure optimal brand presence and competitive advantage. Report findings and upscale issues to management.
• Support SIS Partner Operations by providing support to SIS Partner crews on Maxis products and systems, assisting with sales enablement and productivity across assigned outlets.
• Coach and manage Partner Stakeholder performance by building and maintaining strong relationships with store-level partner stakeholders to foster effective collaboration and support regional outcomes.
• Ensure adherence to processes, standards, and KPIs within assigned accounts, identifying gaps and reporting them to management, and providing performance insights as required.]
• CoT_job_summary_short: COMPANY NAME: MAXIS MalaysiaKEY POINTS: Regional strategies execution, partner relationships, in-store execution

Skills

Strategy Execution

Retail Operations

Sales Performance

Partner Relationship Management

Team Leadership

Data Analysis

Merchandising Standards

Education

Bachelor's degree in Business, Sales, Marketing, or a related field

Job description

Why does this job exist and why is it critical?

The Regional Key Account Manager (Southern) is responsible for executing HQ Key Account strategies across partner retail stores within the assigned region. The role serves as the critical link between HQ commercial planning and flawless in store execution, ensuring operational excellence, strong sales performance, and effective partner collaboration across both Modern Trade and Shop in Shop (SIS) partners.

What you will do

• Execute Regional Strategies by implementing HQ Key Account strategies across regional partner retail stores to align with business objectives and drive sales performance for prepaid and postpaid products within assigned accounts.
• Translate Commercial Plans into clear, actionable in-store initiatives to ensure consistent execution and enhance customer experience across assigned partner outlets.
• Monitor Modern Trade Operations by monitoring merchandising standards, SIM pack stock availability, and competitor activities within assigned partner outlets to ensure optimal brand presence and competitive advantage. Report findings and upscale issues to management.
• Support SIS Partner Operations by providing support to SIS Partner crews on Maxis products and systems, assisting with sales enablement and productivity across assigned outlets.
• Coach and manage Partner Stakeholder performance by building and maintaining strong relationships with store-level partner stakeholders to foster effective collaboration and support regional outcomes.
• Ensure adherence to processes, standards, and KPIs within assigned accounts, identifying gaps and reporting them to management, and providing performance insights as required.

Qualifications & Technical Competencies

• Bachelor's degree in Business, Sales, Marketing, or a related field
• Minimum 5+ years in sales management, key account management, or retail operations, preferably in the telecommunications sector
• Strategy Execution (Advanced)
• Retail Operations Management (Experienced)
• Sales Performance Management (Advanced)
• Partner Relationship Management (Advanced)
• Team Leadership (Experienced)Data Analysis & Reporting (Intermediate)
• Merchandising Standards (Experienced)

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Culture

To realise our shared vision to become Malaysia’s leading converged solutions company, we embed the language of commitment, performance, and possibilities in our culture values. Our #SimplyMaxis culture encompasses four values which are ‘Keep It Simple’, ‘Focus On Real Customer Needs’, ‘Go For Gold’, and ‘Celebrate Winning Together’. Watch these videos and hear from our people who live and breathe our #SimplyMaxis culture.