Regional Head (Sabah)

TCIM; Sabah; On-site; MYR 180,000 - 280,000; Full time

Job summary

TCIM Sdn Bhd invites a seasoned Region Head to lead Sabah operations and drive growth across Machinery, Parts, and Service segments. You will develop regional sales strategies, manage key accounts, and guide multi-functional teams to meet targets while ensuring excellent customer satisfaction and operational excellence.

The role requires strong leadership, industry knowledge, and willingness to travel within Sabah to grow the business across construction, plantation, and logistics sectors.

Qualifications

• Bachelor\'s degree in business, engineering, marketing, management, or related discipline.
• 8–10 years in machinery, automotive, industrial equipment, construction equipment or related.
• At least 5 years leadership/branch management with sales and operations responsibility.
• Strong knowledge of heavy equipment, construction machinery, agricultural machinery, or material handling equipment is advantageous.

Responsibilities

• Lead Sabah region business performance and growth.
• Develop regional sales strategies to hit revenue, profitability and market share targets.
• Drive sales across machinery, parts, and after-sales service.
• Build and maintain relationships with key customers, government agencies, contractors, plantation groups, and strategic accounts.
• Manage regional teams across Sales, Parts, Service and Administration; monitor KPIs and drive continuous improvement.

Skills

Sales leadership

Strategic planning

Customer relationship management

Team leadership

Negotiation

MS Office

ERP/CRM systems

Education

Bachelor\'s Degree in Business Administration

Engineering/related discipline

Tools

ERP/CRM systems

Job description

TCIM Sdn Bhd is one of Malaysia's leading providers of heavy machinery, material handling equipment, agricultural machinery, spare parts, and after-sales services. With a portfolio of globally recognized brands including Sumitomo, SDLG, John Deere, UniCarriers, Sakai, Tonly, and Gehl, we are committed to delivering innovative solutions and exceptional customer support across Malaysia.

We are seeking an experienced and results-oriented Region Head, Sabah, to lead our Sabah operations, drive regional business growth, strengthen customer relationships, and ensure operational excellence across our Machinery, Parts, and Service business segments.

Key Responsibilities

Business Leadership & Growth

Lead and oversee the overall business performance of the Sabah region.

Develop and execute regional sales strategies to achieve revenue, profitability, and market share targets.

Drive sales growth across machinery, spare parts, and after-sales service businesses.

Identify new business opportunities and expand market presence in key industries including construction, plantation, agriculture, logistics, and industrial sectors.

Develop annual business plans, sales forecasts, and growth initiatives for the region.

Build and maintain strong relationships with key customers, government agencies, contractors, plantation groups, and strategic accounts.

Provide leadership and guidance to the sales team in securing new business and managing existing customers.

Monitor market trends, competitor activities, and customer requirements to identify business opportunities.

Ensure high levels of customer satisfaction through effective sales and after-sales support.

TCIM Sdn Bhd is one of Malaysia's leading providers of heavy machinery, material handling equipment, agricultural machinery, spare parts, and after-sales services. With a portfolio of globally recognized brands including Sumitomo, SDLG, John Deere, UniCarriers, Sakai, Tonly, and Gehl, we are committed to delivering innovative solutions and exceptional customer support across Malaysia.

We are seeking an experienced and results-oriented Region Head, Sabah, to lead our Sabah operations, drive regional business growth, strengthen customer relationships, and ensure operational excellence across our Machinery, Parts, and Service business segments.

Key Responsibilities

Business Leadership & Growth

• Lead and oversee the overall business performance of the Sabah region.
• Develop and execute regional sales strategies to achieve revenue, profitability, and market share targets.
• Drive sales growth across machinery, spare parts, and after-sales service businesses.
• Identify new business opportunities and expand market presence in key industries including construction, plantation, agriculture, logistics, and industrial sectors.
• Develop annual business plans, sales forecasts, and growth initiatives for the region.

Sales & Customer Management

• Build and maintain strong relationships with key customers, government agencies, contractors, plantation groups, and strategic accounts.
• Provide leadership and guidance to the sales team in securing new business and managing existing customers.
• Monitor market trends, competitor activities, and customer requirements to identify business opportunities.
• Ensure high levels of customer satisfaction through effective sales and after-sales support.

Operations & Team Leadership

• Lead and manage regional teams across Sales, Parts, Service, and Administration functions.
• Ensure efficient branch operations and effective resource utilization.
• Monitor business performance through KPIs and implement corrective actions when required.
• Coach, develop, and motivate employees to achieve individual and team objectives.
• Foster a high-performance culture focused on accountability, customer service, and continuous improvement.

Financial & Commercial Management

• Manage regional budgets, operating expenses, and profitability targets.
• Monitor sales performance, inventory levels, receivables, and cash flow management.
• Ensure effective credit control and collection activities in collaboration with the Finance team.
• Prepare and present regular business performance reports to senior management.

Preferred Qualifications

• Bachelor's Degree in Business Administration, Engineering, Marketing, Management, or a related discipline.
• Minimum 8-10 years of experience in machinery, automotive, industrial equipment, construction equipment, agricultural equipment, or a related industry.
• At least 5 years of leadership or branch management experience with responsibility for sales and operational performance.
• Strong understanding of heavy equipment, construction machinery, agricultural machinery, or material handling equipment will be an added advantage.
• Proficient in Microsoft Office applications and ERP/CRM systems.
• Possess a valid driving licence and be willing to travel extensively within Sabah.

Key Competencies:

• Strong commercial acumen with a proven track record of achieving sales growth and profitability targets.
• Experience managing multi-functional teams including Sales, Parts, and Service Operations.
• Excellent leadership, strategic planning, negotiation, and relationship management skills.

Why Join Us?

• Opportunity to lead a key regional operation within an established machinery organization.
• Exposure to internationally recognized machinery and equipment brands.
• Career growth and leadership development opportunities.
• Dynamic and collaborative working environment.
• Opportunity to make a significant impact on the company's growth in Sabah.

TCIM Sdn Bhd, a key member of the Tan Chong Group, is a premier provider of material handling and heavy industrial equipment across Malaysia. With decades of industry experience, we specialize in complete machinery solutions, including high-quality forklift sales, flexible short-term and long-term equipment leasing, and full aftersales support. Our technical capabilities include scheduled preventive maintenance, complete fleet repairs, and rapid supply of genuine replacement parts. At TCIM, we are dedicated to driving operational excellence and maximizing uptime, serving as a trusted long-term equipment partner for industrial businesses nationwide.

TCIM Sdn Bhd, a key member of the Tan Chong Group, is a premier provider of material handling and heavy industrial equipment across Malaysia. With decades of industry experience, we specialize in complete machinery solutions, including high-quality forklift sales, flexible short-term and long-term equipment leasing, and full aftersales support. Our technical capabilities include scheduled preventive maintenance, complete fleet repairs, and rapid supply of genuine replacement parts. At TCIM, we are dedicated to driving operational excellence and maximizing uptime, serving as a trusted long-term equipment partner for industrial businesses nationwide.