Regional Electronics Product Support Engineer

BD Agriculture (Malaysia) Sdn Bhd

Selangor

On-site

MYR 90,000 - 150,000

Full time

14 days+

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Job summary

BD Agriculture (Malaysia) Sdn Bhd is seeking a Regional Product Support Engineer, Electronic to act as the regional technical expert for electronic components and controller systems. You will diagnose complex hardware, software, and integration issues and support commissioning, upgrades, and lifecycle management.

The role requires a bachelor’s degree in electrical/electronics/automation/mechatronics with 5+ years of relevant experience.

Qualifications

Bachelor’s degree in electrical engineering, electronics, automation, mechatronics.
5+ years of practical experience with industrial electronics, automation systems, embedded controls, agricultural technology, building automation, or comparable equipment.
Experience supporting controllers, PLCs, embedded systems, sensors, communication networks, or software-based control systems.
Demonstrated experience in testing, commissioning, troubleshooting, product validation, or field trials.
Experience with supplier evaluation, component qualification, product improvement, or cost-reduction projects is highly desirable.

Responsibilities

Act as the regional technical expert for Product Component Category 09 & 10 (Electronic Components, Computer and Controller).
Provide technical support across the regional electronic product portfolio, including computer and controller systems, sensors and cameras, egg counters, measurement applications, power and energy systems, and related control and alarm devices.
Diagnose complex hardware, software, communication, configuration, and integration issues in cooperation with service and engineering teams.
Support commissioning, troubleshooting, upgrades, and lifecycle management of electronic products in the field.
Translate recurring field issues into clearly documented technical requirements and improvement proposals.
Deliver technical training to other relevant stakeholders if required.
Lead and support cost-down initiatives for electronic systems, controllers, sensors, cables, interfaces, and related components.
Coordinate pilot installations and alternative-component trials with regional teams, farms, suppliers, and internal stakeholders.