Regional Customer Growth Director

DHL Group; George Town; In loco; MYR 150.000 - 210.000; Tempo pieno

Descrizione del lavoro

DHL Group in Malaysia is seeking a seasoned Senior Manager to oversee customer engagement for an assigned portfolio and drive profitable growth across key accounts within the region. You will coordinate with product, regional teams, and internal stakeholders to align strategies with RFIs/RFQs and ensure service excellence.

The role emphasizes strategic account planning, market profiling, and proactive selling to expand the customer base and optimize value creation for clients and DHL.

Competenze

• Bachelor’s degree or equivalent.
• Minimum 10 years of experience in the freight forwarding and logistics industry.
• Minimum 5 years of experience managing major key accounts at a regional and/or global level.

Mansioni

• Manage and develop the overall customers engagement of assigned portfolio.
• Develop and perform business development strategies/activities to deliver profitable growth.
• Support global/regional sector initiatives and drive engagement with internal and external stakeholders.

Conoscenze

Account management

Stakeholder management

Business development

Sales planning

Formazione

Bachelor’s degree or equivalent

Descrizione del lavoro

DHL Group in Malaysia is seeking a seasoned Senior Manager to oversee customer engagement for an assigned portfolio and drive profitable growth across key accounts within the region. You will coordinate with product, regional teams, and internal stakeholders to align strategies with RFIs/RFQs and ensure service excellence.

The role emphasizes strategic account planning, market profiling, and proactive selling to expand the customer base and optimize value creation for clients and DHL.