Recreation & Wellness Operations Lead

Hyatt Regency Kinabalu

Kuala Lumpur

On-site

MYR 61,000 - 100,000

Full time

14 days+

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Job summary

Hyatt Regency Kinabalu, Kota Kinabalu, Sabah, seeks a Team Leader - Recreation to oversee the daily operations of the Recreation department, including gym, pool, spa, and wellness areas. You will supervise and train the recreation team to deliver outstanding service and guest satisfaction.

You will develop and implement engaging wellness, fitness and leisure programs, monitor safety protocols, and ensure maintenance and cleanliness of all recreation spaces, while collaborating with other

Qualifications

Diploma or certification in Sports Science, Hospitality, Recreation Management or a related field.
Minimum 2 years of experience in a similar role with international 5-star chain hotel or resort.
Strong guest service orientation with excellent interpersonal and communication skills
Knowledge of fitness, wellness, and safety regulations.
Flexible to work shifts, weekends, and public holidays

Responsibilities

Oversee daily operations of the Recreation department and ensure guest satisfaction.
Supervise and train recreation team members to deliver outstanding service.
Develop and implement engaging wellness, fitness, and leisure programs.
Monitor safety protocols, maintenance, and cleanliness of all recreation areas.
Collaborate with other departments to support events and guest experiences.