Recreation Experience Lead: Wellness & Events

Hilton; Malaysia; Presencial; MYR 67.000 - 100.000; Jornada completa

Descripción de la vacante

Hilton in Malaysia is seeking an Assistant Recreation Manager to oversee daily recreation operations across pools, fitness centers, and guest activities. You will design engaging programs, lead the recreation team, and ensure high-quality guest experiences while maintaining safety and wellness standards.

The role requires proven leadership, strong organizational and communication skills, and flexibility to work weekends and holidays in a hotel environment.

Formación

• Previous experience in recreation management, hospitality, or a similar role.
• Proven leadership and team management skills.
• Strong organizational and communication skills, with the ability to plan and execute recreational activities for diverse guest groups.
• Proficiency in English; additional languages are a plus.
• Ability to work flexible hours, including weekends, evenings, and holidays.
• A passion for guest service and recreation, with a strong understanding of wellness and leisure trends.

Responsabilidades

• Oversee daily recreation operations: Manage all aspects of day-to-day recreation services, including guest experience, food and beverage offerings, marketing, merchandising, reservations, systems, budgeting, and reporting.
• Lead engaging programs and activities: Oversee the coordination and promotion of all recreation offerings, including pool and water activities, children’s programs, and special events.
• Enhance guest service delivery: Monitor service quality and guest satisfaction trends, proactively addressing concerns and identifying opportunities for improvement.
• Inspire and develop the team: Train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build an engaged and high-performing team.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Conocimientos

Recreation management

Leadership

Organizational skills

Communication skills

Flexibility in hours

Guest service orientation

Wellness knowledge

Descripción del empleo

Hilton in Malaysia is seeking an Assistant Recreation Manager to oversee daily recreation operations across pools, fitness centers, and guest activities. You will design engaging programs, lead the recreation team, and ensure high-quality guest experiences while maintaining safety and wellness standards.

The role requires proven leadership, strong organizational and communication skills, and flexibility to work weekends and holidays in a hotel environment.