Recreation Team Lead — Wellness & Guest Experience

Hyatt Regency; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

Hyatt Regency Kuala Lumpur at KL Midtown seeks a Team Leader - Recreation to oversee the daily operations of the Recreation department. You will support the Assistant Manager - Recreation in managing gym, pool, spa and wellness areas, ensuring smooth operations and high guest satisfaction.

The role requires supervising and training recreation team members, developing engaging wellness, fitness and leisure programs, and monitoring safety, maintenance and cleanliness across all recreational spaces.

Qualifications

• Diploma or certification in Sports Science, Hospitality, Recreation Management or related field.
• Minimum 2 years of experience in a similar role with international 5-star chain hotel or resort.
• Strong guest service orientation with excellent interpersonal and communication skills
• Knowledge of fitness, wellness, and safety regulations.
• Flexible to work shifts, weekends, and public holidays.

Responsibilities

• Oversee daily operations of the Recreation department.
• Support the Assistant Manager - Recreation in overseeing facilities including gym, pool, spa and wellness areas.
• Supervise and train recreation team members to ensure outstanding service and guest satisfaction.

Skills

Guest service orientation

Interpersonal communication

Shift flexibility

Education

Diploma or certification in Sports Science, Hospitality, Recreation Management or related field

Job description

Hyatt Regency Kuala Lumpur at KL Midtown seeks a Team Leader - Recreation to oversee the daily operations of the Recreation department. You will support the Assistant Manager - Recreation in managing gym, pool, spa and wellness areas, ensuring smooth operations and high guest satisfaction.

The role requires supervising and training recreation team members, developing engaging wellness, fitness and leisure programs, and monitoring safety, maintenance and cleanliness across all recreational spaces.