Receptionist

DHL Supply Chain; Shah Alam; On-site; Confidential; Full time

Job summary

Receptionist role at DHL Supply Chain in Shah Alam requires welcoming visitors, directing them to the right departments, and handling calls and inquiries with a professional approach.

You will maintain the reception area, coordinate meetings, and assist the marketing team with events and logistics, while performing general administrative duties as needed.

Qualifications

• Minimum SPM with 1-2 years of receptionist/ front desk experience.
• Good command of English and strong verbal communication.
• Ability to multitask and manage time effectively.

Responsibilities

• Warmly welcome visitors and direct them to the right departments.
• Handle calls, emails, and inquiries promptly and professionally.
• Maintain reception area and coordinate meeting schedules.
• Support marketing events and coordinate logistics with vendors.
• Perform general admin tasks as required.

Skills

Communication

Time management

Organizational skills

Education

SPM or equivalent

Tools

Microsoft Office

Printers/Scanners/Fax

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Responsibility
About UsAt DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers - helping them deliver better results every day.

Key Responsibilities:

• Serve as the first point of contact by professionally welcoming and assisting all visitors, ensuring a professional and welcoming experienced aligned with DHL standard.
• Direct guests to the appropriate departments or personnel in a timely manner.
• Manage incoming calls, emails and general inquiries and directing them to the appropriate departments promptly.
• Ensure the reception area is well-maintained, organized, and adequately stocked with office materials.
• Receive, sort, and distribute incoming mail, documents, and deliveries efficiently.
• Coordinate meeting schedules and maintain appointment calendars.
• Support the marketing team in coordinating internal and external marketing events and initiatives.
• Coordinate with vendors and internal stakeholders for marketing-related logistics and requirement.
• Perform general administrative and clerical duties as and when required.

Qualifications & Requirements:

• Minimum SPM with at least 1 -2 years of experience as a Receptionist, Front Office Representative, or in a similar administrative role.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Hands-on experience with standard office equipment such as printers, scanners, and faxing machine.
• Professional demeanor with a well-groomed appearance.
• Strong verbal and communication skills especially in English.
• Ability to multitask and time management skills with the ability to prioritize tasks effectively.
• Willing to work extra hours when required to support business operations, events or peak periods.
• Must be able to work in Seksyen 23, Shah Alam.