Receptionist

Goodwill Entertainment; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Jora Malaysia is seeking a hostess/receptionist to ensure a warm, welcoming atmosphere at the front desk. You will handle reservations, check-ins, and guest directions, while providing courteous service throughout the dining experience.

The role requires presentable appearance and strong communication skills; prior customer service or hostess experience is a plus. This is a on-site position with opportunities for cross-training in a busy hospitality environment.

Qualifications

• Good manners and polite behavior.
• Presentable and pleasant appearance.
• Experience in customer service, hostess and receptionist roles is advantageous.

Responsibilities

• Provide a positive customer experience with friendly and courteous service.
• Handle phone calls for reservations and enquiries.
• Register all check-in customers at the front reception.
• Greet and direct guests to designated tables.
• Record orders and serve food and beverages.
• Maintain a neat and tidy appearance.
• Communicate effectively with team members and management.
• Perform other ad-hoc duties as assigned by supervisor.

Skills

Manners

Presentable

Customer service

Receptionist exp

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Provides a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries
• Register all check-in customers at the front reception.
• Greet and direct guest to designated tables.
• Record orders, serve food and beverages.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• All other ad-hoc duties assigned by superior.

Requirements

• Good mannerism and polite
• Presentable and pleasant physical appearance
• Experience in customer service, hostess and receptionist roles is added advantage